Ayoa vs. Front Comparison


Ayoa OpenGenius	Front	+	+
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About Ayoa takes online collaborative whiteboards to new heights. By seamlessly blending idea generation, task management and team collaboration features, Ayoa goes beyond convention and provides a platform for teams to work together and cultivate knowledge that can be used to drive success. The Ayoa way of working gives users the speed and fluidity to capture and grow great ideas, instantly action them and develop better working practices. Our flexible features allow teams of any size to do it all, whether it’s planning a project, conducting effective meetings, or anything in between.	About Front’s powerful customer service platform makes five-star service attainable for over 9,000 businesses like yours. We bring together your core support channels in one intuitive, AI-powered workspace where your team can build collaborative workflows across the entire customer lifecycle. As your customer base and their needs grow, Front AI and customer intelligence serves up the efficiency and insights needed to keep your entire organization customer-first, every day. Plus, we care as much about our customers as you do yours: we provide industry-leading service to our entire customer base, regardless of your team size.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams that want effective collaboration, communication, project and task management, and brainstorming	Audience Any business aiming to build and grow strong relationships with clients, customers, or teammates.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $10 per month Billed annually. Discounts for more users. Free basic version available. Free Version Supported Free Trial Supported	Pricing $19.00/month/user Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually) Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually) Scale: $99/per user/per month for minimum 10 users.(billed annually) Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.5 / 5 features 4.4 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews	Reviews/Ratings Overall 4.3 / 5 ease 5.0 / 5 features 4.3 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros The layout is nice. It is very interactive. I have enjoyed using this product so far and hope to continue using it. Ayoa really helps my coworkers and I stay on task remotely. We are able to send messages and track progress and it is not invasive of everyones individual work schedule. Helps me organize my thoughts - easily! I like the style and the way it displays. Creating new maps is easy due to the menu layout and short cuts. Having everything in one place was a big draw (Mindmap, diagrams, kanban) that said there is still plenty of improvements that are needed to make those elements flow together. The canvas feature, where you can arrange your to-do list into bubbles grouped by category, is awesome. The orange and red tags for Priority or Importance draw my eye to the things I need to get done first. Things that I have checked off don't disappear immediately but instead, turn a darker color for a few days before disappearing which allows me to pat myself on the back a bit. Cons It can be a little complex. I need a product that is simple. I really preferred the previous name DropTask. Ayoa seems a little weird and my brain has a hard time remembering it. I often still refer to it as DropTask. It's not too easy to change fonts and to add pictures. Improving that functionality would help me. Cons/suggestions: Mindmapping formats are very limited. speed map is very limited and doesn't allow you to move nodes to other nodes. Organic does, but I don't like the look of organic. Diagram is not usable for me. Moving lists to a Kanban doesn't really work well. I want to move individual items from a list to a specific category. I don't seem to have the option. Get rid of the "my planner", it just competes with the Kanban function and not very well. I want to be able to add subtask in my Kanban planner. I also want to set individual due dates to a checklist item in a task. Also, categories should have the option to set a background for the entire category. Imagain a red column, green column, orange column. To be competitive with Trello you will have to really mature the workflow portion of Ayoa. I am coming from using Trello for years. White board links should allow to choose some type of image or icon for that link. I don't like the icon that is pulled in by the URL. I wish the canvas view was the default option rather than having to change from the workflow view every time.	Pros & Cons from Real Users Pros It combines different communicate platform into the front app. Integrates with email, Sms and workload status and management section. Clean user interface. Easy to navigate on the mobile app. Front helps in responding fastly every time. Makes internal coordination easy. Manages inbox and saves our time. Analytical performance. Free trial version is available. User friendly app with very simple instructions. Keeps track of messages and emails. Schedule seamlessly and also manages meetings. Easy to install. FrontApp is a promising work communication organizer. You can tag and mention team member. Quick reply option to reply from saved templates. It also shows performance analytics. It supports many app integration. Cons No cons, I will update if I face any cons in the future. Very good software. Search function is awesome. Good to go app. No cons. It worked very well and meet all of my requirement.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information OpenGenius Founded: 2013 United Kingdom www.ayoa.com	Company Information Front Founded: 2013 United States front.com
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Categories Collaboration Supported Employee Communication Tools Supported Flowchart Supported Gantt Chart Supported Idea Management Supported Kanban Supported Knowledge Management Supported Mind Mapping Supported Productivity Supported Screen Sharing Supported Strategic Planning Supported Task Management Supported Team Communication Supported Team Management Supported Whiteboard Supported	Categories AI Customer Service Supported Collaboration Supported Conversational Support Supported Customer Communications Management Supported Customer Engagement Supported Customer Service Supported Customer Success Supported Email Clients Supported Email Management Supported Employee Communication Tools Supported Help Desk Supported Internal Communications Supported Live Chat Supported Productivity Supported Remote Support Supported Team Communication Supported Team Management Supported Workflow Management Supported
Collaboration Features Brainstorming Supported Calendar Management Not Supported Chat / Messaging Supported Contact Management Not Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Supported Blogs Supported Chat / Messaging Supported Employee Directory Not Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Supported Newsletter Management Not Supported Surveys & Feedback Not Supported Productivity Features Collaboration Supported Database Creation Not Supported Document Creation Supported File Sharing Supported Notes Management Supported Office Suite Not Supported Presentation Tools Supported Project Management Supported Task Management Supported Team Chat Supported Team Communication Features Activity / News Feed Supported Audio Calls Not Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Supported Team Management Features Assignment Management Supported Commenting / Notes Supported Goal Setting / Tracking Supported Messaging Supported Productivity Analysis Not Supported Progress Tracking Supported Project Planning Supported Resource Management Not Supported Task Management Supported Third Party Integration Supported Time Tracking Not Supported Show More Features Flowchart Features Collaboration Supported Diagramming Not Supported Drag & Drop Supported Organizational Charting Supported Process Mapping Supported Revision Management Not Supported Templates Supported Text to Chart Not Supported Gantt Chart Features Alerts/Notifications Supported Capacity Monitoring Not Supported Color Coding Supported Dependency Tracking Not Supported Drag & Drop Supported Milestone Tracking Supported Progress Tracking Supported Task Management Supported Templates Supported Idea Management Features Activity Dashboard Not Supported Brainstorming Supported Collaboration Supported Creator Tracking Supported Idea Ranking Supported Project Tracking Supported Status Tracking Supported Kanban Features Collaboration Tools Supported Dependency Tracking Supported KPI Monitoring Supported Milestone Tracking Not Supported Multi-Board Supported Prioritization Supported Project Planning Supported Roadmapping Supported Supports Scrum Supported Task Management Supported Time Tracking Not Supported Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Supported Collaboration Supported Content Management Supported Decision Tree Not Supported Discussion Boards Supported Full Text Search Supported Knowledge Base Management Not Supported Self Service Portal Not Supported Mind Mapping Features Brainstorming Supported Flowchart Supported Presentation Tools Supported Project Planning Supported Publishing / Sharing Supported Templates Supported Screen Sharing Features Annotations / Drawing Tools Supported Desktop / Browser Sharing Supported Mobile Screen Sharing Not Supported Presenter Control Management Supported Remote Control Supported Screen Capture Supported Screen Mirroring Supported Screen Recording Supported Strategic Planning Features Budgeting & Forecasting Not Supported Dashboard Not Supported Goal Setting / Tracking Supported Idea Management Supported KPIs Supported Modeling & Simulation Not Supported Roadmapping Supported Scenario Planning Supported Scorecards Not Supported Task Management Features Collaboration Supported Create Subtasks Supported Gamification Supported Gantt Charts Supported Mobile Access Supported Percent-Complete Tracking Supported Progress Tracking Supported Recurring Tasks Supported Reporting/Analytics Not Supported Spreadsheet View Not Supported Task Board View Supported Task Planning Supported Task Scheduling Supported Task Tracking Supported Time Tracking Supported To-Do List View Supported	Collaboration Features Brainstorming Supported Calendar Management Supported Chat / Messaging Supported Contact Management Supported Content Management Not Supported Document Management Supported Project Management Not Supported Real Time Editing Supported Task Management Supported Version Control Not Supported Video Conferencing Supported Employee Communication Tools Features Activity / News Feed Not Supported Audio / Video Conferencing Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Supported File Sharing Supported Knowledge Management Supported Newsletter Management Not Supported Surveys & Feedback Not Supported Productivity Features Collaboration Supported Database Creation Not Supported Document Creation Not Supported File Sharing Not Supported Notes Management Supported Office Suite Not Supported Presentation Tools Not Supported Project Management Supported Task Management Supported Team Chat Supported Team Communication Features Activity / News Feed Not Supported Audio Calls Not Supported Calendar Management Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Not Supported Surveys & Feedback Not Supported Task Management Supported Video Conferencing Supported Team Management Features Assignment Management Supported Commenting / Notes Supported Goal Setting / Tracking Supported Messaging Supported Productivity Analysis Supported Progress Tracking Not Supported Project Planning Supported Resource Management Not Supported Task Management Supported Third Party Integration Supported Time Tracking Not Supported Show More Features Customer Communications Management Features Batch Communications Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Not Supported Video Content Not Supported Customer Engagement Features Analytics Not Supported Churn Management Not Supported Communication Management Supported Community Management Supported Content Syndication Not Supported Feedback Collection Not Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Not Supported Email Management Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Not Supported Surveys & Feedback Not Supported Virtual Assistant Not Supported Workflow Management Supported Customer Success Features Account Alerts Not Supported Account Management Supported Communication Management Supported Customer Engagement Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Email Management Features Data Recovery Not Supported Email Archiving Supported Email Deletion Not Supported Email Discovery Not Supported Email Monitoring Supported Email Recall Not Supported Queue Manager Supported Response Management Supported Routing Supported Shared Inboxes Supported Signature Management Supported Spam Blocker Supported Whitelisting / Blacklisting Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Supported Employee Directory Supported Event Calendar Supported Newsletter Management Not Supported Photo Gallery Not Supported Social Sharing Supported Survey Management Not Supported Telephony Not Supported Video Chat Not Supported Voice Chat Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Remote Support Features Diagnostic Tools Not Supported File Transfer Not Supported Live Chat Supported Real-time Chat Supported Remote Control Not Supported Screen Sharing Not Supported Session Recording Not Supported Session Transfer Not Supported Surveys & Feedback Not Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Not Supported Business Process Automation Not Supported Calendar Management Supported Compliance Tracking Not Supported Configurable Workflow Supported Customizable Dashboard Not Supported Document Management Not Supported Forms Management Not Supported Graphical Workflow Editor Not Supported Mobile Access Not Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported
Integrations Dropbox Supported Google Drive Supported Zoom Supported Canals Not Supported Clearbit Not Supported CorralData Not Supported Dialpad Support Not Supported Ema Not Supported Guru Not Supported Ikigai Not Supported Latenode Not Supported Maildoso Not Supported Meya Not Supported Môveo AI Not Supported Pylar Not Supported Quickwork Not Supported WhatsApp Not Supported Zoho CRM Not Supported Zoho Directory Not Supported Zulip Not Supported Show More Integrations View All 8 Integrations	Integrations Dropbox Supported Google Drive Supported Zoom Supported Canals Supported Clearbit Supported CorralData Supported Dialpad Support Supported Ema Supported Guru Supported Ikigai Supported Latenode Supported Maildoso Supported Meya Supported Môveo AI Supported Pylar Supported Quickwork Supported WhatsApp Supported Zoho CRM Supported Zoho Directory Supported Zulip Supported Show More Integrations View All 141 Integrations
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