Axonave

Axonave

Axonave Technologies
Axonave Reponse

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Axonave:

About

Axonave is a cloud-based customer engagement platform combining CRM, help desk, live chat, WhatsApp messaging and email ticketing in one workspace. Chats, tickets, leads, deals and customer activity are linked to a shared customer record. Teams can route conversations by skill, manage tickets with service-level agreements and automations, publish a help center, and use a customer portal, surveys and reports. A visual chatbot builder supports menus, questions and handoffs to agents. AI features can draft agent replies and answer customers from published help-center content with a link to the source article, with uncertain requests handed to a team. Sales functions include lead qualification, a deal pipeline and meeting booking. Axonave is delivered as a browser-based service for customer support, sales and operations teams; its Basic and Pro plans bundle different combinations of these tools.
Reponse:

About

Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
Axonave:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Reponse:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Axonave:

Audience

Small and mid-size businesses in Southeast Asia that sell and support customers on WhatsApp and web chat, with 3 to 100 people on the team.
Reponse:

Audience

Shopify merchants and ecommerce support teams
Axonave:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Reponse:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Axonave:

API

Offers API Supported
Reponse:

API

Offers API Not Supported
Axonave:

Screenshots and Videos

Reponse:

Screenshots and Videos

Axonave:

Pricing

$59/month
Basic: $59/month for 3 seats (up to 10); extra seats are $19/month, or $190/seat/year. Annual plan: $590 for 3 seats. Pro: $199/month for 5 seats (up to 100); extra seats are $35/month, or $350/seat/year. Annual plan: $1,990 for 5 seats. Annual billing costs 10 monthly payments. Basic AI packs are $20/month per 1,000,000 tokens; Pro includes 2,000,000 tokens/month, with extra 1,000,000-token packs at $20/month. Prices are USD before tax. Meta bills WhatsApp messaging separately. Pro has a 14-day free trial; no card required.
Free Version Not Supported
Free Trial Supported
Reponse:

Pricing

$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version Not Supported
Free Trial Supported
Axonave:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reponse:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Axonave:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Reponse:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Axonave:

Company Information

Axonave Technologies
Founded: 2026
Malaysia
axonave.com
Reponse:

Company Information

Reponse
France
reponse.ai
Axonave:

Alternatives

No Alternatives
Reponse:

Alternatives

Ticketline

Ticketline

Bodanius
Reponse:
MooseDesk

MooseDesk

Vegahub Technology
Reponse:
Zono Support

Zono Support

Boxvibe Technologies
Reponse:
Axonave:
Reponse:
Axonave:

Categories

Help Desk Supported
Live Chat Supported
Reponse:

Categories

Help Desk Supported
Reponse:

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Not Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Not Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported
Axonave:

Integrations

Axonave PathPilot Supported
Gmail Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Shopify Not Supported
WhatsApp Supported
Reponse:

Integrations

Axonave PathPilot Not Supported
Gmail Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Shopify Supported
WhatsApp Not Supported
Axonave:
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Reponse:
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