AxonaveAxonave Technologies
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Related Products
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Axonave:
About
Axonave is a cloud-based customer engagement platform combining CRM, help desk, live chat, WhatsApp messaging and email ticketing in one workspace. Chats, tickets, leads, deals and customer activity are linked to a shared customer record. Teams can route conversations by skill, manage tickets with service-level agreements and automations, publish a help center, and use a customer portal, surveys and reports. A visual chatbot builder supports menus, questions and handoffs to agents. AI features can draft agent replies and answer customers from published help-center content with a link to the source article, with uncertain requests handed to a team. Sales functions include lead qualification, a deal pipeline and meeting booking. Axonave is delivered as a browser-based service for customer support, sales and operations teams; its Basic and Pro plans bundle different combinations of these tools.
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Reponse:
About
Reponse is the customer experience suite for Shopify stores, installed inside the Shopify admin. Unlimited seats on every plan: a shared inbox with unlimited human live chat, tickets with assignment, SLAs and canned replies, order tracking and returns handled in the chat, each customer's tickets and points on the Shopify customer page, loyalty points and referrals, and a help center. The AI agents work from the first day: they read the store automatically (policies, shipping, catalogue), answer shoppers and guide them to checkout, find orders and start returns, triage tickets and draft replies for the team. Three plans with every AI agent: $39 a month for 1,000 AI actions, $99 for 3,000 and $249 for 10,000, then $0.05 per extra action, billed through Shopify within the monthly budget the merchant sets. Each plan starts with a free 14-day trial. Reponse works in English and French and installs from the Shopify App Store.
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Axonave:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Reponse:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Axonave:
Audience
Small and mid-size businesses in Southeast Asia that sell and support customers on WhatsApp and web chat, with 3 to 100 people on the team.
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Reponse:
Audience
Shopify merchants and ecommerce support teams
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Axonave:
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Reponse:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Axonave:
API
Offers API
Supported
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Reponse:
API
Offers API
Not Supported
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Axonave:
Screenshots and Videos |
Reponse:
Screenshots and Videos |
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Axonave:
Pricing
$59/month
Basic: $59/month for 3 seats (up to 10); extra seats are $19/month, or $190/seat/year. Annual plan: $590 for 3 seats. Pro: $199/month for 5 seats (up to 100); extra seats are $35/month, or $350/seat/year. Annual plan: $1,990 for 5 seats. Annual billing costs 10 monthly payments. Basic AI packs are $20/month per 1,000,000 tokens; Pro includes 2,000,000 tokens/month, with extra 1,000,000-token packs at $20/month. Prices are USD before tax. Meta bills WhatsApp messaging separately. Pro has a 14-day free trial; no card required.
Free Version
Not Supported
Free Trial
Supported
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Reponse:
Pricing
$39/month
Three plans with every AI agent: $39/month for 1,000 AI actions, $99 for 3,000, $249 for 10,000. $0.05 per extra AI action, within your budget. Free 14-day trial. Unlimited seats: the shared inbox, human live chat, tickets, loyalty and referrals are included in every plan.
Free Version
Not Supported
Free Trial
Supported
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Axonave:
Reviews/
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Reponse:
Reviews/
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Axonave:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Reponse:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Axonave:
Company InformationAxonave Technologies
Founded: 2026
Malaysia
axonave.com
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Reponse:
Company InformationReponse
France
reponse.ai
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Axonave:
AlternativesNo Alternatives
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Reponse:
Alternatives |
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Reponse:
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Reponse:
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Axonave:
Categories |
Reponse:
Categories |
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Reponse:
Help Desk Features
Alerts / Escalation
Not Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
IT Asset Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Supported
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Axonave:
Integrations
Axonave PathPilot
Supported
Gmail
Supported
Google Workspace
Supported
Microsoft 365
Supported
Microsoft Outlook
Supported
Shopify
Not Supported
WhatsApp
Supported
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Reponse:
Integrations
Axonave PathPilot
Not Supported
Gmail
Not Supported
Google Workspace
Not Supported
Microsoft 365
Not Supported
Microsoft Outlook
Not Supported
Shopify
Supported
WhatsApp
Not Supported
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| Axonave: |
Reponse:
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