Related Products
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About
Axialys provides a professional CCaaS (Contact Center as a Service) platform designed for sales and customer service teams. Built on a proprietary cloud infrastructure, the solution centralizes voice communications within business workflows.
Core Capabilities:
- Native CRM Integrations: Deep CTI connectors for Salesforce, Zendesk, and HubSpot, featuring click-to-call, automated call logging, and screen pops.
- Generative AI Integration: AI-driven tools for automated call transcription, multi-language summaries, and intelligent IVR routing.
- Carrier-Grade Infrastructure: A robust WebRTC-based system ensuring high-availability, browser-based calling, and professional voice quality.
- Operational Intelligence: Real-time supervision dashboards and advanced analytics to monitor KPIs such as SLA and pick-up rates.
- French Identity, Global Support: Based in France, Axialys supports companies in managing their customer service operations both locally and internationally.
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About
Realize the full potential of your workforce with best-of-breed collaboration solutions from Microsoft and Cisco that are integrated directly with Evolve IP’s analyst-acclaimed enterprise voice and communications services. We’ll deploy a Purpose-Built® solution, tailored just for your business, that will dramatically increase employee productivity and drive organizational efficiency. Evolve IP Desktop Services, (DaaS, RMM, ITaaS and more) enable employees to work from anywhere while enabling IT departments to easily manage, protect and update all of your associates’ devices and applications. Provide a ‘WOW!’ customer experience with Evolve IP’s analyst-acclaimed omnichannel contact center solution. Named to Gartner’s CCaaS Magic Quadrant three years running, with the highest client recommendation rating of all selected providers, our integrated communications and contact center platform will be Purpose-Built® for your business.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Axialys is designed for customer-centric mid-market and enterprise organizations, specifically CX leaders from all industries who need to scale their operations through AI-driven automation and deep CRM integration.
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Audience
Businesses who want a cloud phone system
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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PricingContact vendor for pricing
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAxialys
France
www.axialys.com
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Company InformationEvolve IP
Founded: 2011
United States
www.evolveip.net
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
Salesforce
Zendesk
Act!
Freshdesk
GoldMine CRM
Google Contacts
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
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Integrations
Salesforce
Zendesk
Act!
Freshdesk
GoldMine CRM
Google Contacts
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Microsoft Teams
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