Atlassian Insight vs. GLPI Comparison


Atlassian Insight Atlassian	GLPI TECLIB	+	+
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		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,095 Ratings Visit Website JDisc Discovery JDisc Discovery is a comprehensive network inventory and IT asset management solution designed to help organizations gain clear, up-to-date visibility into their IT environment. It automatically scans and maps devices across the network, including servers, workstations, virtual machines, and network hardware, to create a detailed inventory of all connected assets. 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Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website GoCodes No more missing assets. GoCodes is asset tracking software for trades and industry. Track tools, equipment, and vehicles from one account. Know what you own, where it is, and who has it. Tag assets with customizable QR code labels, included in your price. 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NetBrain serves approximately one third of the Fortune 100 and Fortune 500 across the most complex enterprise networks in the world, with offices in Boston, London, Munich, Hyderabad, Beijing, and Toronto. 274 Ratings Visit Website EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 114 Ratings Visit Website Setyl Setyl is an IT asset and license management platform (ITAM) that combines hardware and software asset management in one. The platform integrates with 100+ systems, including Microsoft, Google, MDM, RMM, IAM, SSO, HR, helpdesk tools, and more. Use Setyl to gain full visibility and control over your IT assets, SaaS applications, software licenses, users, vendors, and spend in one place — helping you: ✓ Automate and scale daily IT operations, including inventory management and user on/offboarding. ✓ Identify and cut wasted IT spend. ✓ Prepare for audits and stay compliant, including with SOC 2 and ISO 27001. With an intuitive interface, native integrations, and one-on-one support at every step, the platform is fast to deploy, easy to use, and built for collaboration. Features include: IT asset and license inventory, full asset lifecycle management, software renewal management, license rightsizing, employee onboarding and offboarding, vendor audits, and spend tracking. 48 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. 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It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 223 Ratings Visit Website Atera Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. 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About Jira-native CMDB and asset management. Gain complete visibility into infrastructure dependencies to easily manage assets, quickly troubleshoot incidents, and minimize the downstream impact of changes. View different asset dependencies and easily assess the impact of those relationships at a glance with a graphical view. It puts crucial asset information at your fingertips, wherever and whenever you need it. Mindville's Insight (now by Atlassian) helps IT teams reduce MTTR by showing teams what services are affected, and how each of those relates to the other. Insight adds context through visualization, allowing teams to understand the “who, what, when, and where” of any issue. Data can be imported from cloud providers, other CMDB solutions or by using CSV, JSON, or REST-API. Leverage Insight Integration apps to connect with and import data from cloud providers like AWS, Azure, and Google Cloud.	About GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies interested in a CMDB and asset management solution native to Jira	Audience IT departments
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $5 per month Free Version Free Trial	Pricing €19/month/user Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Atlassian Founded: 2002 United States www.atlassian.com/software/insight	Company Information TECLIB Founded: 2009 France glpi-project.org
Alternatives ServiceNow CMDB ServiceNow	Alternatives Device42 Device42, A Freshworks Company
Virima Virima Inc.	AssetPrime AssetPrime Solutions
Cloudaware	Flottix
Samantha Net Watch Solutions	Alloy Navigator Alloy Software
OpenText Universal Discovery OpenText View All	VIZOR Vector Networks View All
Categories CMDB IT Asset Management	Categories CMDB Configuration Management Data Center Management Help Desk Issue Tracking IT Asset Management IT Service ITSM License Management Live Chat Service Desk
	CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management Show More Features Configuration Management Features Access Control / Permissions Application Deployment Automated Provisioning Infrastructure Automation Node Management Orchestration Reporting Analytics / Visualization Task Management Data Center Management Features Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management License Management Features Automatic SKU Recognition Central LM Server Copy Protection History Tracking Node Management Online Activation Portable License Sarbanes-Oxley Compliance Timing Rights Trial License Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Service Desk Features Change Management CMDB Incident Management IT Asset Management Knowledge Base Mobile Access Procurement Management Remote Control Self Service Portal SLA Management
Integrations Compyl DECADIS Control Center Device42 Google Cloud Platform ImageWare Authenticate Jamf Pro Jira Work Management Mattermost Mondoo Nagios XI Producter Qloze Securden Unified PAM ServiceNav Slack Zoho Directory openIndiana Show More Integrations View All 39 Integrations	Integrations Compyl DECADIS Control Center Device42 Google Cloud Platform ImageWare Authenticate Jamf Pro Jira Work Management Mattermost Mondoo Nagios XI Producter Qloze Securden Unified PAM ServiceNav Slack Zoho Directory openIndiana Show More Integrations View All 20 Integrations
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