Astute Bot

Astute Bot

Astute
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+

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About

Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response.

About

Conectys is a leading global BPO providing specialized, award-winning solutions that reduce costs and increase speed to market for its clients. The company combines talented multilingual teams with proven processes and cutting-edge technology to deliver unmatched User Generated Content (UGC) moderation and Customer Experience (CX) solutions including call center customer support, technical support and virtual assistant packages in over 35 languages, 24/7/365. All services are powered by ConectysOS - the company's Contact Center SaaS platform. ConectysOS (an industry-recognized Automation Project of the Year finalist) standard features connect quality monitoring, workforce management and real-time views, all no cost to its clients. For companies across the globe facing challenges like hyper-growth and market disruption, Conectys is a BPO provider that delivers cost reduction and increases the speed of implementation for its clients.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a single platform to improve their customer self-service across all channels

Audience

Companies that need a BPO provider to reduce costs and increase the speed of implementation

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Astute
Founded: 1995
United States
astutesolutions.com/products/astute-bot

Company Information

Conectys
Founded: 2004
United States
www.conectys.com/digital-solutions/

Alternatives

Alternatives

BotCore

BotCore

Acuvate Software
Zoom Virtual Agent

Zoom Virtual Agent

Zoom Communications
Freddy AI

Freddy AI

Freshworks

Categories

Chatbot Supported
Conversational AI Supported

Categories

Integrations

Adobe Acrobat Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Kayako Not Supported
LivePerson Automotive Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Excel Not Supported
Microsoft Word Not Supported
OTRS Not Supported
Salesforce Not Supported
Zendesk Not Supported

Integrations

Adobe Acrobat Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Kayako Supported
LivePerson Automotive Supported
Microsoft Dynamics 365 Supported
Microsoft Excel Supported
Microsoft Word Supported
OTRS Supported
Salesforce Supported
Zendesk Supported
Claim Astute Bot and update features and information
Claim Astute Bot and update features and information
Claim Conectys and update features and information
Claim Conectys and update features and information