Aspect WorkforceAspect, an Alvaria Brand
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About
Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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About
OpenElevator is the first platform to use a proprietary algorithm that provides companies with a permanent solution to employee turnover. It transforms employee retention from a gut-feel guessing game to data-driven decision making so you actually get results.
The platform makes it easy to 1) quickly know which employees are at high risk of quitting & why, 2) retain those employees for the long term with bespoke retention strategies, and 3) know who works well together to optimize performance.
Because OpenElevator provides straightforward answers to critical questions, leaders are able to quickly gain control and measurably lower turnover.
Our clients include large and small and many others from various industries.
From small startups to international Fortune 500s, including companies like UBS, Gotham Telecom, OpenElevator’s data-based employee retention strategies have helped companies all around the world solve the problem of high turnover.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For companies looking for a management app to engage workforce concerns and activities
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$75 per employee
Includes unlimited complimentary consultation, with no long-term commitment, no annual fees, or hidden costs
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com
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Company InformationOpenElevator
United States
openelevator.com
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Categories |
Categories |
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Integrations
Aspect Performance
Aspect Quality
Chatterbox
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