Aspect Workforce

Aspect Workforce

Aspect, an Alvaria Brand
NOVAtime

NOVAtime

NOVAtime Technology
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About

Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.

About

Workforce Management solutions that enable you to add as you grow. With NOVAtime, you have a partner to fulfill any timekeeping, payroll, HR, talent management, or recruiting need. NOVAtime’s best of breed solutions ensure you are never limited in your workforce management needs. Whether you are an enterprise organization, or starting small and planning to grow, with NOVAtime’s unsurpassed capabilities we have the solution. Designed with today's workforce in mind, NOVAmobile offers true workforce management functionality on the go. Track employees' time, attendance, and jobs; increase efficiency while managing labor costs and compliance risks. Today's workforce is not confined to corporate offices and cubicles. Instead, remote worksites and 24/7 schedules have employees constantly on the move. With NOVAtime you have access to a suite of hand-held and mobile solutions for your modern workforce.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For companies looking for a management app to engage workforce concerns and activities

Audience

Companies of all sizes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy of use, Nice interface with combination of features to easily perform BAU tasks. Cloud version has improved speed and minimized downtime.

Cons

  • Can be a bit overwhelming to new users but with guidance easily overcome.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Aspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com

Company Information

NOVAtime Technology
Founded: 1999
United States
www.novatime.com

Alternatives

Alternatives

TreeRing Time

TreeRing Time

TreeRing Workforce Solutions
WorkForce Suite

WorkForce Suite

WorkForce Software
WorkforceHub

WorkforceHub

Swipeclock

Categories

Categories

Time & Attendance Supported
Time Clock Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Attendance Tracking Features

Absence Management Not Supported
Calendar Management Not Supported
Employee Scheduling Not Supported
Employee Time Clock Not Supported
FMLA Tracking Not Supported
Overtime Tracking Not Supported
Reporting/Analytics Not Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Not Supported
Vacation / Leave Tracking Not Supported

Time Clock Features

Biometric Recognition Supported
Hourly Employee Tracking Not Supported
Messaging Not Supported
Mobile Access Supported
Online Punch Card Not Supported
Payroll Management Supported
Punch card Not Supported
Reporting/Analytics Not Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Not Supported
Workstation Tracking Not Supported

Integrations

Aspect Performance Supported
Aspect Quality Supported
Asure Not Supported
Chatterbox Supported
Paychex Flex Not Supported
Paycor Not Supported
QuickBooks Payroll Not Supported
Sage 300 Not Supported
SurePayroll Not Supported
Traverse Not Supported
UKG Pro Not Supported
Viewpoint Spectrum Not Supported
Workhorse Not Supported
isolved Not Supported

Integrations

Aspect Performance Not Supported
Aspect Quality Not Supported
Asure Supported
Chatterbox Not Supported
Paychex Flex Supported
Paycor Supported
QuickBooks Payroll Supported
Sage 300 Supported
SurePayroll Supported
Traverse Supported
UKG Pro Supported
Viewpoint Spectrum Supported
Workhorse Supported
isolved Supported
Claim Aspect Workforce and update features and information
Claim Aspect Workforce and update features and information
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Claim NOVAtime and update features and information