Aspect WorkforceAspect, an Alvaria Brand
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InterGuard Employee MonitoringAwareness Technologies
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Related Products
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About
Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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About
Use of employee monitoring software on company-provided devices is becoming a commonplace business practice as more and more organizations embrace the trend of allowing their workforce the flexibility to work from home, either as a full-time remote employee or as an office worker who sometimes works from home. There’s no playbook for remote work. Organizations must decide if keeping workers at home is right for them. Many companies began shifting to a work-from-home office years ago because there are many benefits to allowing employees to work remotely. Regardless of how the effects of the Coronavirus play out on the global workforce – remote work could be the new normal. The new remote work-from-home trend comes with a new set of challenges that did not exist when employees worked exclusively from the office. Employees are drawn to telecommuting because of the flexibility it provides, allowing them to maintain a better work-life balance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
For companies looking for a management app to engage workforce concerns and activities
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Audience
Companies searching for a solution to manage and improve their remote operations
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$8.00/month/user
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com
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Company InformationAwareness Technologies
Founded: 2002
United States
www.interguardsoftware.com/remote-employee-monitoring/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Employee Monitoring Features
Activity Monitoring
Supported
Browsing History
Supported
Email Monitoring
Supported
Keystroke Recording
Supported
Productivity Analysis
Supported
Remote Control
Not Supported
Screen Activity Recording
Supported
Time & Attendance
Not Supported
Time Tracking
Supported
Endpoint Protection Features
Activity Log
Supported
Antivirus
Not Supported
Application Security
Supported
Behavioral Analytics
Supported
Device Management
Supported
Encryption
Supported
Signature Matching
Not Supported
Web Threat Management
Supported
Whitelisting / Blacklisting
Supported
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Integrations
Aspect Performance
Supported
Aspect Quality
Supported
Chatterbox
Supported
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Integrations
Aspect Performance
Not Supported
Aspect Quality
Not Supported
Chatterbox
Not Supported
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