Aspect WorkforceAspect, an Alvaria Brand
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Related Products
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About
Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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About
Optimize every aspect of labor-management and productivity with Infor® Workforce Management. Strategically enhance workforce planning, execution, and analysis with an engaging, industry-specific, enterprise workforce management software solution built on a proven technology platform that delivers time and attendance, demand-driven scheduling, workforce scheduling, and absence management tools. Support multifaceted integration and data exchanges with Infor WFM’s technology and architecture. Utilize a robust industry-specific scheduling tool to meet today’s complex scheduling needs. Manage and streamline day-to-day scheduling operations with cross-team and staff-floating capabilities. Leverage data-driven, scientifically optimized schedule generation. Empower your people to take ownership of their schedules. Utilize a self-learning algorithm to analyze historical data, previous period actuals, weather, and promotional data.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
For companies looking for a management app to engage workforce concerns and activities
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Audience
Workforce management solution for companies wanting to optimize labor productivity and compliance
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com
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Company InformationInfor
Founded: 2002
United States
www.infor.com/solutions/people/wfm
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Categories |
Categories |
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Integrations
Aspect Performance
Supported
Aspect Quality
Supported
Chatterbox
Supported
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Integrations
Aspect Performance
Not Supported
Aspect Quality
Not Supported
Chatterbox
Not Supported
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