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About

Provide 24/7 support to your workforce with an easy-to-use intelligent agent. Employees can get answers to common workplace questions quickly and easily by accessing the assistant using tools they already know. Automatically answer common employee requests about things like benefits, contact information, and health care. Increase helpdesk efficiency and allow strategic redeployment of HR team members to focus on your employees. Track engagement metrics and gain insights into how your employee's needs change over time. AskHR is 100% cloud-based, available 24/7 x 365. Nothing to install or upgrade, we'll take care of that. All of our software runs on end-to-end encrypted servers, maintaining ISO 27001 security compliance. Our AI learns from your users automatically based on user interactions, making our assistant smarter over time. Help save time and money by reducing the support impact on your team by freeing up support personnel.

About

Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task. Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away. From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

HR departments seeking a virtual assistant to provide 24/7 support to their workforce

Audience

Companies that need an IT helpdesk task management, ticketing and knowledgebase.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.25 per month
Free Version Not Supported
Free Trial Supported

Pricing

$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AskHR
United States
www.askhr.com

Company Information

Vertask
Founded: 2020
United States
vertask.com

Alternatives

Alternatives

CareerHub

CareerHub

Career Money Life
Track-It!

Track-It!

BMC Helix
CASIE

CASIE

Nuvento
SeaTicket

SeaTicket

SeaCloud Labs

Categories

Human Resources Supported

Categories

Help Desk Supported
Project Tracking Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Not Supported
Attendance Management Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Compliance Management Not Supported
Employee Database Supported
Employee Lifecycle Management Not Supported
Onboarding Supported
Payroll Management Not Supported
Performance Management Not Supported
Recruiting Management Not Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Not Supported
Time Off Management Supported
Timesheets Not Supported
Training Management Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Knowledge Management Features

Artificial Intelligence (AI) Supported
Cataloging / Categorization Not Supported
Collaboration Supported
Content Management Supported
Decision Tree Not Supported
Discussion Boards Not Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Project Tracking Features

Collaboration Tools Not Supported
Cost-to-Completion Tracking Not Supported
Gantt Charts Not Supported
Kanban Board Supported
Milestone Tracking Not Supported
Percent-Complete Tracking Supported
Prioritization Not Supported
Status Tracking Supported
Time & Expense Tracking Not Supported

Integrations

Zapier Not Supported

Integrations

Zapier Supported
Claim AskHR and update features and information
Claim AskHR and update features and information
Claim Vertask and update features and information
Claim Vertask and update features and information