Related Products
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About
Provide 24/7 support to your workforce with an easy-to-use intelligent agent. Employees can get answers to common workplace questions quickly and easily by accessing the assistant using tools they already know. Automatically answer common employee requests about things like benefits, contact information, and health care. Increase helpdesk efficiency and allow strategic redeployment of HR team members to focus on your employees. Track engagement metrics and gain insights into how your employee's needs change over time. AskHR is 100% cloud-based, available 24/7 x 365. Nothing to install or upgrade, we'll take care of that. All of our software runs on end-to-end encrypted servers, maintaining ISO 27001 security compliance. Our AI learns from your users automatically based on user interactions, making our assistant smarter over time. Help save time and money by reducing the support impact on your team by freeing up support personnel.
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About
Vertask is an all-in-one SaaS platform for support and project teams — helpdesk ticketing, task management, and collaboration in a single tool without the enterprise bloat. Incoming email is automatically converted into trackable tickets with unique tracking IDs, inline images, and reply routing, so nothing slips through the cracks and every conversation stays tied to its task.
Work is organized on flexible kanban boards with drag-and-drop columns and a fast or as a list, with a mobile-friendly interface you can install as a progressive web app. A built-in AI assistant helps teams triage, draft responses, and resolve work faster, while powerful full-text search spans tickets, contracts, locations, and your knowledge base so answers are always a search away.
From support desks to client projects to internal task tracking, Vertask brings your tickets, tasks, and team knowledge together in one place — with a free trial to get started.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
HR departments seeking a virtual assistant to provide 24/7 support to their workforce
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Audience
Companies that need an IT helpdesk task management, ticketing and knowledgebase.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$1.25 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$6 per user per month
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAskHR
United States
www.askhr.com
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Company InformationVertask
Founded: 2020
United States
vertask.com
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Alternatives |
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Categories |
Categories |
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Human Resources Features
360 Degree Feedback
Supported
Applicant Tracking
Not Supported
Attendance Management
Not Supported
Benefits Management
Not Supported
Career Development Planning
Not Supported
Compensation Management
Not Supported
Compliance Management
Not Supported
Employee Database
Supported
Employee Lifecycle Management
Not Supported
Onboarding
Supported
Payroll Management
Not Supported
Performance Management
Not Supported
Recruiting Management
Not Supported
Self Service Portal
Supported
Succession Planning
Not Supported
Time & Attendance Management
Not Supported
Time Off Management
Supported
Timesheets
Not Supported
Training Management
Not Supported
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Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Not Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Knowledge Management Features
Artificial Intelligence (AI)
Supported
Cataloging / Categorization
Not Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Not Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Project Tracking Features
Collaboration Tools
Not Supported
Cost-to-Completion Tracking
Not Supported
Gantt Charts
Not Supported
Kanban Board
Supported
Milestone Tracking
Not Supported
Percent-Complete Tracking
Supported
Prioritization
Not Supported
Status Tracking
Supported
Time & Expense Tracking
Not Supported
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Integrations
Zapier
Not Supported
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