Artera vs. Recupra Comparison


Artera	Recupra Puppeteer AI	+	+
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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About Recupra closes the revenue gaps a front desk cannot catch: unfilled slots, no-shows, and patients who drift out of care. The platform runs a set of AI agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show Agent calls patients who missed a visit and rebooks them. The Reactivation Agent reaches lapsed patients. Further agents cover intake, follow-up, and routine admin requests. Every agent reads and writes to the clinic's existing EHR, so bookings land in the real calendar and the chart stays current. Agents speak naturally on the phone, handle objections, and hand off to staff when a call needs a person. Recupra is HIPAA compliant and signs a Business Associate Agreement. Pricing is outcome based, so a clinic pays only when an agent produces a booking, a confirmation, or a recovered visit.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Outpatient healthcare clinics in the United States, including dental, mental health, physical therapy, med spa, and weight loss practices.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $5 Recupra charges per outcome. There is no platform fee, no setup fee, and no per seat licence. A clinic pays only when an agent produces a result: $5 per confirmed appointment (Reminder Agent), $3 per resolved request (Admin Agent), $20 per rebooking (Follow-Up Agent), $25 per slot filled (Waitlist Agent), $25 per recovered visit (No-Show Agent), $30 per booking (Intake Agent), and $40 per reactivated patient (Reactivation Agent). A clinic enables only the agents it wants. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Artera Founded: 2015 United States artera.io	Company Information Puppeteer AI Founded: 2023 United States recupra.com
Alternatives CareMessage	Alternatives FlowHealth
EliseAI	Prosper AI
Holly by Nimblr Nimblr	Assort Health
Luma Health	Hemingway
Solutionreach View All	TensorLinks TensorLinks AI View All
Categories AI Agents for Healthcare Supported AI Voice Agents Supported Appointment Reminder Supported Healthcare AI Supported HIPAA Compliant Messaging Supported Medical Scheduling Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported	Categories AI Agents for Healthcare Supported
Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Not Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Not Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Supported
Integrations AdvancedMD Supported athenaOne Supported DrChrono Not Supported EpicCare EMR Supported Greenway Health Supported Healthie Not Supported Jane Not Supported MEDITECH Expanse Supported ModMed Supported NextGen Healthcare EHR Supported Oracle Health Ambulatory EHR Supported Oracle Health EHR Supported Tebra Not Supported Veradigm EHR Supported eClinicalWorks Supported Show More Integrations View All 11 Integrations	Integrations AdvancedMD Supported athenaOne Supported DrChrono Supported EpicCare EMR Not Supported Greenway Health Not Supported Healthie Supported Jane Supported MEDITECH Expanse Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Oracle Health Ambulatory EHR Not Supported Oracle Health EHR Not Supported Tebra Supported Veradigm EHR Not Supported eClinicalWorks Not Supported Show More Integrations View All 6 Integrations
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