Artera vs. Lobbie Comparison


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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About Lobbie is a modern, all-in-one healthcare SaaS platform that streamlines patient intake, scheduling, electronic health records, lab and prescription management, billing, and payments, aiming to simplify and modernize the administrative side of a clinic or medical practice. Lobbie replaces paper forms with mobile-optimized, HIPAA-compliant digital intake forms (over 2,000 ready-made templates, or custom-built if needed), which patients can fill out remotely before their visit, often on a smartphone, desktop, or tablet, with no need to create an account. It supports dynamic consent and e-signatures, pre-filled data and automation, and delivers high pre-visit completion rates (clients report up to ~91% of forms completed before arrival). Once intake is digital, Lobbie offers automated scheduling (self-scheduling for patients, staff scheduling for providers), reminders via email or SMS, telehealth support, and integrations with calendars or external systems.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Medical practices, clinics, and healthcare organizations in search of a tool to digitize administrative workflows
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros None whatsoever and they are a sham. No contact by phone policy and no one should use them ever for any reason Cons ⭐ 1 out of 5 We run a multi-provider psychiatry and counseling practice, and choosing Lobbie has been one of our most frustrating vendor decisions. The software may look fine in a demo, but once you're a paying customer you learn the truth: Lobbie has a no-call policy, and support is essentially nonexistent. When something breaks in patient intake or scheduling, it isn't a minor inconvenience. Patients are standing at the front desk, forms aren't coming through, and staff are stuck. In that moment you need to reach a human being. With Lobbie you can't. There is no phone number to call and no one to escalate to. You're left submitting requests into a void and waiting, while your front desk scrambles and your patients wait with you. A healthcare software company that refuses to take phone calls from the healthcare providers who pay it is making a statement about how it values its customers. Lobbie markets itself as a platform that reduces front desk workload. In our experience it added to it, because every problem became ours to solve alone. Practices evaluating patient intake or scheduling software should ask one question before signing: "If this goes down during clinic hours, who do I call?" With Lobbie, the answer is no one. We would not recommend Lobbie to any practice that needs dependable support. — Eileen de Oliveira, Owner, Psych 4 U
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Artera Founded: 2015 United States artera.io	Company Information Lobbie Founded: 2020 United States www.lobbie.com
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Categories AI Agents for Healthcare AI Voice Agents Appointment Reminder Healthcare AI HIPAA Compliant Messaging Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Relationship Management (PRM) Patient Scheduling	Categories Electronic Medical Records (EMR) Patient Engagement Patient Intake Patient Scheduling
Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging
Integrations Access Legal Mediation AdvancedMD BRIO Dropbox EpicCare EMR GoHighLevel Google Cloud Platform Greenway Health MEDITECH Expanse MX Merchant Microsoft 365 ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Priority Software ScriptSure Stripe Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 11 Integrations	Integrations Access Legal Mediation AdvancedMD BRIO Dropbox EpicCare EMR GoHighLevel Google Cloud Platform Greenway Health MEDITECH Expanse MX Merchant Microsoft 365 ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Priority Software ScriptSure Stripe Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 10 Integrations
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