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About

Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Provider Customers

About

Make care experiences easier for your patients with a smart, consumer-friendly solution they will embrace.Today’s patient expects the same from their healthcare experience as they do in other aspects of their lives – they want convenience, simplicity, and cost effectiveness. Provide each patient with a pleasant, memorable experience by delivering what they want – healthcare engagement on their terms. Online scheduling, remote visits, financial flexibility, and loyalty rewards. We’ve always maintained the most feature-rich patient portal catering to health systems, provider practices and EHR vendors. Now we’ve taken it to a whole new level and combined our award-winning patient engagement solution with consumer-driven experience and features. You’ll have to see it believe it. Successful engagement acknowledges that people are unique and have preferred methods for engaging in their healthcare. Your engagement portal is your digital front door.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms

Audience

Healthcare businesses looking for a smart, consumer-friendly solution to facilitate care experiences and engage patients

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Artera
Founded: 2015
United States
artera.io

Company Information

InteliChart
Founded: 2006
United States
www.intelichart.com/solutions/patient-portal/

Alternatives

Alternatives

Benchmark PM

Benchmark PM

Benchmark Solutions
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare

Categories

Categories

Patient Engagement Supported
Patient Intake Supported
Patient Portal Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Not Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Not Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Patient Portal Features

Appointment Confirmations Not Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Not Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Not Supported
Lab Results Supported
Prescription Renewals Not Supported
Secure Messaging Supported
Video Consultations Not Supported

Integrations

AdvancedMD Supported
EpicCare EMR Supported
Greenway Health Supported
Juno EHR Not Supported
MEDITECH Expanse Supported
ModMed Supported
NextGen Healthcare EHR Supported
Oracle Health Ambulatory EHR Supported
Oracle Health EHR Supported
Pulse Not Supported
Veradigm EHR Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
EpicCare EMR Not Supported
Greenway Health Not Supported
Juno EHR Supported
MEDITECH Expanse Not Supported
ModMed Not Supported
NextGen Healthcare EHR Not Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Health EHR Not Supported
Pulse Supported
Veradigm EHR Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Artera and update features and information
Claim Artera and update features and information
Claim InteliChart and update features and information
Claim InteliChart and update features and information