ApplicatApplicat Technologies
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Related Products
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About
Quality. Timely. Reliable. Professional. Effective. Courteous. Above standard. These define field-service excellence, and therefore, are the guiding principles by which we designed and built Applicat, the best-in-class field-service management platform. Integrating leading-edge mobile and ai technologies with the latest thinking in areas including scheduling optimization, service-agent assignment, field-knowledge retention, operational transparency, and customer experience, Applicat is the solution of choice for leading service providers around the world. Helping your field team to manage their time, to build routes and arrive on time, to get through their workload, solve problems and fix on first try, and to do much more, the app is head coach, support staff and referee all rolled up into one. At once a microscope and wide-angle lens, with Applicat you’ll see your field team as if for the first time.
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About
Dial 72 is an AI receptionist platform designed specifically for HVAC contractors.
The platform helps HVAC businesses handle inbound customer calls when office staff are busy, unavailable, or off duty.
Dial 72 can answer calls, gather service information, schedule appointments, recognize urgent situations, and help maintain a consistent customer experience throughout the day and after normal business hours.
Core capabilities include:
- 24/7 AI call answering
- HVAC service intake
- Appointment scheduling
- Emergency escalation
- Maintenance-plan recognition
- Replacement-lead identification
- English and Spanish conversations
- Two-way customer communication
- Calendar integration
- CRM and field-service workflow integration
Dial 72 is designed around the language and operational requirements of HVAC companies rather than functioning as a generic receptionist tool.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals looking for a field service management platform
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Audience
HVAC contractors, Heating and cooling companies, Residential HVAC businesses, HVAC service departments, HVAC dispatch teams, Small and midsize, HVAC companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$95/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationApplicat Technologies
Founded: 2010
Israel
applicat.com
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Company InformationDial 72
Founded: 2026
United States
dial72.com
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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