Related Products
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About
ApexSmartAI is a managed AI phone-answering service for U.S. home-service and property-management businesses. It answers inbound calls 24/7 in English and Spanish, follows approved business, service-area, and call-handling rules, and captures caller details and service needs. Call information is sent to designated contacts by SMS and email for follow-up. The vendor configures and maintains each receptionist around the business’s hours, services, and instructions; customers forward calls to the service rather than use a self-service dashboard. Supported use cases include HVAC, plumbing, roofing, painting, electrical, garage-door, and property-management inquiries, including after-hours and weekend calls. Urgent calls can be handled according to the business’s configured escalation process.
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About
Dial 72 is an AI receptionist platform designed specifically for HVAC contractors.
The platform helps HVAC businesses handle inbound customer calls when office staff are busy, unavailable, or off duty.
Dial 72 can answer calls, gather service information, schedule appointments, recognize urgent situations, and help maintain a consistent customer experience throughout the day and after normal business hours.
Core capabilities include:
- 24/7 AI call answering
- HVAC service intake
- Appointment scheduling
- Emergency escalation
- Maintenance-plan recognition
- Replacement-lead identification
- English and Spanish conversations
- Two-way customer communication
- Calendar integration
- CRM and field-service workflow integration
Dial 72 is designed around the language and operational requirements of HVAC companies rather than functioning as a generic receptionist tool.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Owners of small US home-service businesses (HVAC, plumbing, electrical, roofing, garage doors, pest control) who miss calls on jobs, after hours or in Spanish
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Audience
HVAC contractors, Heating and cooling companies, Residential HVAC businesses, HVAC service departments, HVAC dispatch teams, Small and midsize, HVAC companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$385/month
The plan is $385 per month, with no setup fee. It includes 500 call minutes per month; additional minutes are $0.43 per minute. Billing is month to month, and a 7-day free trial starts when the line goes live.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$95/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationApexSmartAI
Founded: 2026
United States
apexsmartai.com
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Company InformationDial 72
Founded: 2026
United States
dial72.com
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Integrations
No info available.
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Integrations
No info available.
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