AnyDesk

AnyDesk

AnyDesk Software
TSplus Remote Access

TSplus Remote Access

TSplus Group
+
+

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About

Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.

About

TSplus Remote Access is the ideal alternative to Citrix and Microsoft RDS for remote access, remote desktop connection and web application delivery. TSplus Remote Access: ✓ Remote desktop access ✓ Application delivery ✓ Secure connection from any device and browser ✓ Customizable web portal ✓ No Terminal Service CALs required TSplus Remote Access offers a reliable and scalable way to web-enable any of your Windows Applications. TSplus built-in HTML5 empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, Smartphones and Tablets. With a wide variety of connection clients and configurations, Remote Access is designed with security and scalability at its core to create a safe remote environment that is suited to your needs and can grow with your business! Download a 15 day free trial of any TSplus product today!

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need a remote support, remote desktop, screen sharing, and presentation tool

Audience

IT specialists, Network Administrators, Head of IT, Software distributors and resellers, integrators, VARs

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.99 per month
Free Version Supported
Free Trial Supported

Pricing

$150.00
Permanent licence per server - depending on the number of users: from 3 to unlimited.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.7 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.7 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Intuitive interface & easy setup for ad hoc remote access needs, Low latency sharing even in poor connections.
  • It exceptional speed & low latency make remote connection feel almost as responsive to local ones. Its cross platform compatibility allows for seamless connections between various operating systems.
  • It enables fast & reliable remote access to allow seamless connection between various operating systems. The low latency connection is the most standout feature, making tasks like real time collaboration feasible & efficient.
  • I found AnyDesk is the smallest quickest, and easiest remote desktop solution. It works smoothly in almost low bandwidth and smaller desktops. My best experience with it is it can be integrated with mobile, so even if you are away from your desktop, you can operate it. Furthermore, file transferring, desktop sharing, and whiteboarding is very easy and proficient features.
  • It is convenient to use AnyDesk's Access a computer feature, and because the software is so lightweight, it runs well on most systems. In addition, anyone can use the system, regardless of their tech proficiency.

Cons

  • Lack of robust access controls & auditing capabilities, Limited multi-monitor & file transfer support.
  • The free version has limitations such as restricted file transfer & limited access options which doesn't lets people try the full potential of AnyDesk before purchasing the full version.
  • The remote connection heavily relies on High speed internet, which creates dissatisfaction sometimes while even having a bit slow internet. Also it lacks some advanced customization options as its peers may have in the same range.
  • It is worth saying that I could not find any technical drawback to mention here. However, I would suggest the peers seeking an online remote solution. AnyDesk is the best choice.
  • It is not optimal that mobile support is not as rich as would like. Additionally, lag and slower loading times can often be experienced with slower connections due to a slower internet connection.

Pros & Cons from Real Users

Pros

  • Ease of use, installation and support. The ability to log onto and with with another user to help them in whatever they need to do.
  • This is so easy to use The upgrading process was simple Possibly one of the most cost-effective bits of software around So easy to deal with the sales team Customer service was outstanding.
  • I had an excellent experience with TSPLUS support. The response time on my ticket was extremely fast, and they even had two technicians join the support session
  • easy install and easy to use.
  • Solid remote access tool at a very nice price. They continue to improve the features and remove bugs.

Cons

  • Nothing. We have not had any problems or difficulties that support could not handle quickly and efficiently.
  • I can't think of a single con with their software
  • There are no cons from my point of view on this issue
  • integration
  • None. I say again, none, in order to get to the minimum character count.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

AnyDesk Software
Founded: 2013
Germany
anydesk.com

Company Information

TSplus Group
Founded: 2007
United States
tsplus.net/remote-access/

Alternatives

Alternatives

Thinfinity Workspace

Thinfinity Workspace

Cybele Software, Inc.
Kasm Workspaces

Kasm Workspaces

Kasm Technologies
LiteManager

LiteManager

LiteManagerTeam

Categories

Remote Desktop Supported
Remote Support Supported
Screen Sharing Supported

Categories

Cybersecurity Supported
Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Not Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Not Supported
Presenter Control Management Supported
Remote Control Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Not Supported
Remote Print Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Application Virtualization Features

Conflict Prevention Not Supported
Cross-Platform Support Supported
Dashboard Supported
Debugging Not Supported
Incident Management Not Supported
Legacy App Support Supported
Memory Protection Not Supported
Multiple App Instances Supported

Cybersecurity Features

AI / Machine Learning Not Supported
Behavioral Analytics Supported
Endpoint Management Supported
Incident Management Not Supported
IOC Verification Not Supported
Tokenization Not Supported
Vulnerability Scanning Not Supported
Whitelisting / Blacklisting Supported

Integrations

Atera Supported
Coronium Supported
Devolutions Remote Desktop Manager Supported
Halo Service Desk Supported
HaloCSM Supported
HaloITSM Supported
HaloPSA Supported
StoreApp Supported
Truto Supported
XEOX Supported

Integrations

Atera Not Supported
Coronium Not Supported
Devolutions Remote Desktop Manager Not Supported
Halo Service Desk Not Supported
HaloCSM Not Supported
HaloITSM Not Supported
HaloPSA Not Supported
StoreApp Not Supported
Truto Not Supported
XEOX Not Supported
Claim AnyDesk and update features and information
Claim AnyDesk and update features and information
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Claim TSplus Remote Access and update features and information