AnyDesk

AnyDesk

AnyDesk Software
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About

Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.

About

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a remote support, remote desktop, screen sharing, and presentation tool

Audience

Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.99 per month
Free Version Supported
Free Trial Supported

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.7 / 5
support 4.5 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Intuitive interface & easy setup for ad hoc remote access needs, Low latency sharing even in poor connections.
  • It exceptional speed & low latency make remote connection feel almost as responsive to local ones. Its cross platform compatibility allows for seamless connections between various operating systems.
  • It enables fast & reliable remote access to allow seamless connection between various operating systems. The low latency connection is the most standout feature, making tasks like real time collaboration feasible & efficient.
  • I found AnyDesk is the smallest quickest, and easiest remote desktop solution. It works smoothly in almost low bandwidth and smaller desktops. My best experience with it is it can be integrated with mobile, so even if you are away from your desktop, you can operate it. Furthermore, file transferring, desktop sharing, and whiteboarding is very easy and proficient features.
  • It is convenient to use AnyDesk's Access a computer feature, and because the software is so lightweight, it runs well on most systems. In addition, anyone can use the system, regardless of their tech proficiency.

Cons

  • Lack of robust access controls & auditing capabilities, Limited multi-monitor & file transfer support.
  • The free version has limitations such as restricted file transfer & limited access options which doesn't lets people try the full potential of AnyDesk before purchasing the full version.
  • The remote connection heavily relies on High speed internet, which creates dissatisfaction sometimes while even having a bit slow internet. Also it lacks some advanced customization options as its peers may have in the same range.
  • It is worth saying that I could not find any technical drawback to mention here. However, I would suggest the peers seeking an online remote solution. AnyDesk is the best choice.
  • It is not optimal that mobile support is not as rich as would like. Additionally, lag and slower loading times can often be experienced with slower connections due to a slower internet connection.

Pros & Cons from Real Users

Pros

  • As a medical professional, the ability to securely log in to my patient charts from anywhere in the world has simplified and destressed my life immeasurably.
  • Super-simple for end-users to get set up. Native two-factor authentication. Group policy controls for Windows enterprise networks. Easy to troubleshoot and support.

Cons

  • The jump in subscription from two to five seats, would rather see the option to select exactly the number of seats needed, rather than having to pay for extra unused capacity.
  • Support was slow to respond due to overwhelming requests due to new customers.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnyDesk Software
Founded: 2013
Germany
anydesk.com

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/pro

Alternatives

Alternatives

RemoteView

RemoteView

RSUPPORT Co. Ltd.

Categories

Remote Desktop Supported
Remote Support Supported
Screen Sharing Supported

Categories

IT Management Supported
Network Security Supported
Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Not Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Not Supported
Presenter Control Management Supported
Remote Control Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Not Supported
Group View Not Supported
Mobile Device Access Supported
Multi Monitor Support Not Supported
Record Remote Sessions Not Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Not Supported
Real-time Chat Supported
Remote Control Not Supported
Screen Sharing Not Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

IT Asset Management Features

Asset Tracking Not Supported
Audit Management Not Supported
Compliance Management Not Supported
Configuration Management Not Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Not Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Not Supported
Event Logs Supported
Hardware Inventory Supported
IT Budgeting Not Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Not Supported
Software Inventory Supported
User Activity Monitoring Supported

Identity Management Features

Access Certification Not Supported
Compliance Management Not Supported
Multifactor Authentication Not Supported
Password Management Supported
Privileged Account Management Not Supported
Self-Service Access Request Not Supported
Single Sign On Not Supported
User Activity Monitoring Not Supported
User Provisioning Not Supported

Network Security Features

Access Control Supported
Analytics / Reporting Supported
Compliance Reporting Not Supported
Firewalls Not Supported
Internet Usage Monitoring Supported
Intrusion Detection System Supported
Threat Response Not Supported
VPN Supported
Vulnerability Scanning Not Supported

Integrations

Atera Supported
Coronium Supported
CyberFOX Password Manager Not Supported
Devolutions Remote Desktop Manager Supported
Halo Service Desk Supported
HaloCSM Supported
HaloITSM Supported
HaloPSA Supported
OpenVoice Not Supported
StoreApp Supported
Teamstack Not Supported
Truto Supported
XEOX Supported

Integrations

Atera Not Supported
Coronium Not Supported
CyberFOX Password Manager Supported
Devolutions Remote Desktop Manager Not Supported
Halo Service Desk Not Supported
HaloCSM Not Supported
HaloITSM Not Supported
HaloPSA Not Supported
OpenVoice Supported
StoreApp Not Supported
Teamstack Supported
Truto Not Supported
XEOX Not Supported
Claim AnyDesk and update features and information
Claim AnyDesk and update features and information
Claim LogMeIn Pro and update features and information
Claim LogMeIn Pro and update features and information