AnswerWise

AnswerWise

Oxynus Technologies
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+

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About

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

About

Clevy automates internal processes and queries to let you refocus on your most precious resource, people. Discover the one-stop-shop of your employee experience, the only platform you need. Centralize and handle all your employee requests, to increase efficiency across your HR and support teams. Deploy a powerful AI knowledge center to let your employees resolve their issues more quickly. Clevy's no-code form builder lets you collect employees' data more efficiently and safely integrate it with all of your company's apps ecosystem to execute your business workflows. Manage all their employee requests in one place, keep track of queries to answer timely, and save time with AI-powered auto-draft answers. Provide instant help at all times through an AI-based portal that reduces by 80% the recurring questions asked to internal support teams. Integrate with all the company’s 3rd party software to let the data flow in the company’s application ecosystem is aimed at SMBs.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for an AI layer software solution for their customer support needs

Audience

HR departments and companies seeking a tool to simplify HR data collection and automate workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version
Free Trial

Pricing

$19 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Company Information

Clevy
United States
www.clevy.io

Alternatives

AnswerDash

AnswerDash

CloudEngage

Alternatives

Egentify

Egentify

Egentify, Inc.
Shelf

Shelf

Shelf.io
Cassidy

Cassidy

Cassidy AI
KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

Integrations

Zendesk
Accenture Digital Identity
Amazon Web Services (AWS)
Capgemini Intelligent Automation Platform
Cegid Conciliator
Eviden MDR Service
Formstack
Formstack Documents
Freshdesk
Google Calendar
Google Drive
Microsoft 365
Microsoft Outlook
Microsoft Teams
Neocase HR Ready
Process 4 People
SAP Cloud Platform
Workday Extend
Workplace from Meta

Integrations

Zendesk
Accenture Digital Identity
Amazon Web Services (AWS)
Capgemini Intelligent Automation Platform
Cegid Conciliator
Eviden MDR Service
Formstack
Formstack Documents
Freshdesk
Google Calendar
Google Drive
Microsoft 365
Microsoft Outlook
Microsoft Teams
Neocase HR Ready
Process 4 People
SAP Cloud Platform
Workday Extend
Workplace from Meta
Claim AnswerWise and update features and information
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