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About

Amplitude is a digital analytics platform that helps organizations understand user behavior, improve customer experiences, and accelerate product growth with AI-powered insights. The platform combines product analytics, web analytics, session replay, experimentation, feature management, data governance, and AI agents in a single solution. Its AI capabilities allow teams to ask natural-language questions, automate recurring analysis, and receive actionable recommendations directly within their preferred AI tools. Amplitude also enables businesses to launch experiments, personalize user experiences, collect customer feedback, and measure the impact of every product change. With integrations, governance controls, and enterprise-grade security, it provides trusted data for product, engineering, marketing, and executive teams. Amplitude helps organizations make faster, data-driven decisions that improve acquisition, retention, monetization, and overall digital experiences.

About

Analytics 360 is designed to meet the specific measurement needs of large enterprises, providing advanced customization options, scalable tools, and enterprise-grade support. Find out how your customers interact throughout their life cycle with your websites and applications. Leverage Google machine learning to get more out of your data. So you can discover new statistics and anticipate the behavior of your customers. Optimize the performance of your marketing strategy with integrations between Google's ad platforms and publisher platforms. Analyze your data quickly and collaborate with your team in an intuitive interface and with reports that can be shared. Our service level guarantees, and SLAs, give you complete peace of mind on many product features, from data collection to attribution, as well as daily exports to BigQuery. Get the most out of your analytics with premium features like enhanced data refresh, and intraday data availability within one hour of collection.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Amplitude is ideal for product managers, growth teams, marketers, data analysts, engineers, and enterprise organizations seeking AI-powered product analytics, experimentation, customer insights, and digital experience optimization

Audience

Large enterprises in search of a solution to understand how customers interact with their websites throughout their life cycle

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 3.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 4.7 / 5
design 4.7 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • With Amplitude, I like that it is a software that is capable to bring out all the possible analytics about the products. It has many different settings and options for analytics and it is possible to get insights in different depths, I like the tool to analyze behavior as it interacts with many aspects to come to a conclusion, such as clicks, views, and more, it goes beyond the basic things and it gains insights that allow us to know which are our most important customers, the demographic and what we can do to improve and increase our leads. Additionally, with Amplitude, I like that we are able to study and measure the engagement of our customers, knowing which customers are more loyal and are happy with our products, knowing exactly the way they interact with us and figure out what aspects of our products or social media is driving down engagement, or driving it up. Amplitude is an innovative, intuitive software that provides good graphs in real time and it is totally customizable thanks to the technology that powers it, it is a software with a lot of intelligence that allows the user to build a set of rules and next steps once the insights have been delivered, in order to start improving the areas that are lacking, it helps optimize the customer engagement and provide the needed help to understand what is going on behind the scenes.

Cons

  • What I do not like about Amplitude is the way that the software feels like the first times, it is an incredible software but it lacks the needed and important guides in order to learn be able to fully implement it in a short amount of time. In order to implement it, we needed a lot of help in order to figure out how the software can be used at its most capacity, thankfully, the support was incredibly helpful and was able to attend our questions in a timely manner, and we were able to set everything up. But when it comes to self-assistance, Amplitude does not have this tool implemented very well.

Pros & Cons from Real Users

Pros

  • The solution for data intelligence is something that this item has well maintained. Besides, the solving of business needs through the use of business different data sources is something that resolved the needs required.
  • Google Analytics 360 has the data sourcing formulae, which is vital in safeguarding the analytical report. More so, Google Analytics 360 has the validity of every data report due to the intelligent deployed.
  • * It is more complete than the previous version of this platform since it has more monitoring tools and high-quality data collection that allow making the best business decisions for each company. The behavior of the users within a website is more detailed and with this it can be understood in the areas where the user in general spends more time to be able to improve those places or spaces that are useful, but are not being seen or user that they navigate within a website, making it possible to have more user retention as the experience on a website improves thanks to the data obtained by this platform. * All kinds of metrics can be shown by this platform, so it is really useful for optimal performance to apply the corresponding marketing strategies that help boost a company, so it has been useful to have traffic and from which source each user comes since It is very useful to be able to know if the techniques or strategies applied are the best and if they are really causing the true purpose to obtain more audience. With this, I can understand how the ads I publish work and what I can do to get more positive responses, since with this I can decide on the optimization of my marketing tools and strategies. * With BigQuery you can connect to this platform to have a more complete data analysis since Google Analytics can handle a large amount of data, thus allowing it to be processed and analyzed. Thanks to Google's Big Data you can have good results since you can have results in a short time, you also have a variety of data and a variability in which the same data will not always be shown over time since trends change and it is good to be able to find out what is currently trending to get the most out of it. * Finally, with the tracking by ID, you can track a specific user regardless of the type of device it has, this provides me with valuable and accurate data on the user and their behavior. It also allows me to see the impact of the different marketing channels, thus seeing the different results of the campaigns that are carried out.

Cons

  • Google Analytics 360 has all the data management that allows credible investments and business dynamics are well recorded.
  • Google Analytics 360 has no shortcut in matters professional analytical procedures. More so, Google Analytics 360 increases the details of every analytical extension.
  • * I hope they improve the user experience on mobile devices since the data display is not as extensive as it is displayed on desktop making it so difficult to read the data in the reports. Therefore, I would like to make it easier and more legible for each user to be able to have a clearer visualization of the analytical data with this platform in order to improve the experience of being able to use Google Analytics 360 from the comfort of my mobile device. * It requires a long experience to have full control of almost all Google Analytics tools since it is not an easy platform to manage. I recommend taking the courses offered by Google in order to have optimal development and development, since very different results are obtained from someone who is just starting to use Google Analytics, unlike someone with experience or a course or experience who already has the ideal knowledge of this tool. * The way in which Google presents itself to be able to provide solutions is through its documentation, since in order to have a response from the technical support team, immediate solutions may not be obtained since the response time is very long and can last from days to weeks, this being the least practical to have in case any inconvenience arises. I don't like the methodology of always having to read the documentation to try and come up with a solution on my own as it's a very slow research process that can seem very outdated these days, so it's required to be Have a chat available for those cases in which you want to apply immediate solutions and not have to wait for a response in weeks.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Amplitude
Founded: 2012
United States
amplitude.com

Company Information

Google
United States
marketingplatform.google.com/about/analytics-360/

Alternatives

Segment

Segment

Twilio

Alternatives

Angelfish Software

Angelfish Software

Actual Metrics

Categories

Categories

Mobile App Analytics Features

A/B Testing
Channel Attribution
Cohort Analysis
Funnel Analysis
In-App Events Tracking
Push Notifications
Retention Tracking
Revenue Tracking
Uninstall Tracking

Integrations

5X
BOSCO
CorralData
Peaka
Salesforce
AccessOwl
Adjust
Amazon S3
DataUnlocker
GrowthBook
Indent
Kameleoon
Lunary
Micromerce
Radar
Redocly
Singular
Userflow
Vistaly
Y42

Integrations

5X
BOSCO
CorralData
Peaka
Salesforce
AccessOwl
Adjust
Amazon S3
DataUnlocker
GrowthBook
Indent
Kameleoon
Lunary
Micromerce
Radar
Redocly
Singular
Userflow
Vistaly
Y42
Claim Amplitude and update features and information
Claim Amplitude and update features and information
Claim Google Analytics 360 and update features and information
Claim Google Analytics 360 and update features and information