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About

Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions.

About

In the travel, events and hospitality industry, conversations with all the right people are required to avoid communication breakdown. Textodog is added to your existing sales and customer service process to prevent errors, reduce call volumes and most importantly, wow clients! A group text conversation is created by leads, your sales team or with automation. Clients part of a transaction now have easy access to your customer service team. Reduce errors and service calls with group text conversations that keeps everyone in the loop. Send group text messages to couples, families and friends in the same conversation. Collaborate with your team, reply to leads and clients from one place. Keep your existing phone number or choose a new one for free. Forward your Textodog phone number to your call center or a mobile phone. Add internal notes to your conversations to keep your team in the loop.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail, Financial Services, Insurance, Utilities, Healthcare, Government, Travel and Tourism, Education, Customer Service, Customer Support, IT Helpdesk, Human Resources

Audience

Anyone seeking for a group text conversation platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ambit
Founded: 2017
New Zealand
ambit.ai

Company Information

Textodog
Founded: 2020
Canada
textodog.com

Alternatives

Alternatives

LINE

LINE

Naver
Heyday AI

Heyday AI

Hootsuite
Viber

Viber

Viber Media

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Amazon Web Services (AWS)
Apigee
Copper
Facebook
Google Analytics
Google Sheets
Jenkins
Jira Service Management
LinkedIn
Mixpanel
ServiceNow
Slack
Twilio
Zapier
Zendesk

Integrations

Amazon Web Services (AWS)
Apigee
Copper
Facebook
Google Analytics
Google Sheets
Jenkins
Jira Service Management
LinkedIn
Mixpanel
ServiceNow
Slack
Twilio
Zapier
Zendesk
Claim Ambit and update features and information
Claim Ambit and update features and information
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