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About

Your incoming calls are the lifeline of your business. Alltel’s inbound and virtual services provides endless flexibility, credibility and ensures every call is professionally answered regardless of time or day. Stay connected with your clients and staff regardless of how or where you work. Our powerful cloud communications technology integrates your office phone system with your staff mobiles and remote working devices for seamless collaboration and productivity. Your business should never have to settle for slow, unreliable internet. Get on the fast lane with enterprise-grade connectivity that is backed by some of the most reliable network providers in the country. We have internet and data solutions for any business size or location. Take the pain out of managing your business IT. Get expert advice and best-in-class service from one of our trusted and certified partners across a broad spectrum of IT and technical support.

About

Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Communication platform for companies wanting to collaborate, integrate, connect and grow

Audience

Nextiva is ideal for enterprises and growing businesses seeking a unified, AI-powered platform to optimize customer journeys, boost workforce productivity, and deliver exceptional experiences across every channel

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10 per business hour
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.95 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Alltel
Founded: 2007
Australia
www.alltel.com.au

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com

Alternatives

Alternatives

Intermedia Unite

Intermedia Unite

Intermedia

Categories

Business VoIP Supported
Call Forwarding Supported
Call Tracking Supported
Cloud PBX Supported
SIP Trunk Supported

Categories

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Supported
International Numbers Not Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Not Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Integrations

AbacusLaw Not Supported
Active Directory Not Supported
Agency Matrix Not Supported
AuguTech Not Supported
Bitrix24 Not Supported
Clio Not Supported
ConnectWise Automate Not Supported
Flip Not Supported
HubSpot Data Hub Not Supported
Humhealth Not Supported
Macaw AMS Not Supported
Microsoft Teams Supported
Nextiva XBert Not Supported
Okta Not Supported
Operata Not Supported
Rippling Not Supported
SalesStreamliner Not Supported
Salesforce Not Supported
Tenfold Not Supported
Zendesk Not Supported

Integrations

AbacusLaw Supported
Active Directory Supported
Agency Matrix Supported
AuguTech Supported
Bitrix24 Supported
Clio Supported
ConnectWise Automate Supported
Flip Supported
HubSpot Data Hub Supported
Humhealth Supported
Macaw AMS Supported
Microsoft Teams Not Supported
Nextiva XBert Supported
Okta Supported
Operata Supported
Rippling Supported
SalesStreamliner Supported
Salesforce Supported
Tenfold Supported
Zendesk Supported
Claim Alltel and update features and information
Claim Alltel and update features and information
Claim Nextiva and update features and information
Claim Nextiva and update features and information