AlloReview vs. Simplesat Comparison


AlloReview AlloBrain	Simplesat Pronto Holdings	+	+
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About Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedback to your CRM. Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers. Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your detractors with a response to their dissatisfaction. Improved customer experience when they want, customers receive an answer to their needs. Cost optimization reduces your department's expenses: a cost-effective solution with a 600% ROI.	About Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies looking for a platform to analyze every feedback and engage their customers	Audience - IT Service Providers (MSPs) , Technology companies with customer service teams - Companies using helpdesks such as Zendesk, Freshdesk, Intercom, Salesforce, HubSpot, ConnectWise or Autotask
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99/month All inclusive pricing - Unlimited customers, users, and surveys. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.0 / 5 features 4.5 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like many things about Simplesat. First, this product is seamless to deploy and use. It comes with great features that makes researching and collecting feedback seamless. With the provision of templates, launching a survey as well as understanding how to manage the tool becomes easy. I like that Simplesat is easy to deploy and that the many features does not translate to high cost. Using Simplesat is easy and thanks to the many templates, creating and managing surveys is seamless. The tool makes analysis of data easy as well. Cons With Simplesat, I have had no issues and it works perfectly. All the features are in place and works seamlessly I have had no bad experiences with Simplesat. It works perfectly and no issues whatsoever. At least I haven't experienced them.
Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information AlloBrain Founded: 2020 France www.allobrain.com/alloreview	Company Information Pronto Holdings Founded: 2016 United States www.simplesat.io
Alternatives Zence Feedback Easyrewardz	Alternatives BizRatings BizRatings.com
Feedio	Customer Thermometer
SurveyStance	SmileBack
RateMyService	Zonka Feedback
SmileBack View All	Survicate View All
Categories Customer Feedback Supported	Categories Customer Feedback Supported Customer Satisfaction Supported NPS Supported Survey Supported
	Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations Salesforce Supported Zendesk Supported AWeber Not Supported Autotask PSA Not Supported Datto RMM Not Supported Datto Workplace Not Supported Freshservice Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Not Supported Intercom Not Supported Kaseya BMS Not Supported Kaseya VSA Not Supported Keap Not Supported Microsoft Dynamics 365 Not Supported ScalePad Lifecycle Insights Not Supported Signature 365 Not Supported WHMCS Not Supported Zapier Not Supported ZenMaid Software Not Supported Show More Integrations View All 6 Integrations	Integrations Salesforce Supported Zendesk Supported AWeber Supported Autotask PSA Supported Datto RMM Supported Datto Workplace Supported Freshservice Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Supported Intercom Supported Kaseya BMS Supported Kaseya VSA Supported Keap Supported Microsoft Dynamics 365 Supported ScalePad Lifecycle Insights Supported Signature 365 Supported WHMCS Supported Zapier Supported ZenMaid Software Supported Show More Integrations View All 53 Integrations
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