AlloReview

AlloReview

AlloBrain
Hello Customer

Hello Customer

Insider Metrics
+
+

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About

Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedback to your CRM. Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers. Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your detractors with a response to their dissatisfaction. Improved customer experience when they want, customers receive an answer to their needs. Cost optimization reduces your department's expenses: a cost-effective solution with a 600% ROI.

About

Hello Customer is the end-to-end customer feedback management platform that lets you collect, analyse and react to customer feedback in real-time. Set up customer satisfaction surveys with NPS, CSAT or CES and open feedback fields. Our AI engine ISAAC provides you with sentiment analysis and categorisation of the feedback so you can immediately see where your product or service is doing well or where you need to improve.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a platform to analyze every feedback and engage their customers

Audience

Middle to Large size B2C Companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

AlloBrain
Founded: 2020
France
www.allobrain.com/alloreview

Company Information

Insider Metrics
Founded: 2015
Belgium
www.hellocustomer.com/en/

Alternatives

Zence Feedback

Zence Feedback

Easyrewardz

Alternatives

Delighted

Delighted

Qualtrics
Emotics

Emotics

Adoreboard
Zence Feedback

Zence Feedback

Easyrewardz

Categories

Customer Feedback Supported

Categories

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Integrations

Salesforce Supported
Zendesk Supported
Freshdesk Not Supported
Hotjar Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Microsoft Dynamics 365 Not Supported
Microsoft Power BI Supported
SurveyMonkey Not Supported
Typeform Not Supported
Usabilla Not Supported
WhatsApp Supported

Integrations

Salesforce Supported
Zendesk Supported
Freshdesk Supported
Hotjar Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Microsoft Dynamics 365 Supported
Microsoft Power BI Not Supported
SurveyMonkey Supported
Typeform Supported
Usabilla Supported
WhatsApp Not Supported
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