AirDroid Remote SupportSand Studio
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PROXY ProPROXY Networks
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Related Products
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About
AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, is an efficient tool to remotely control and manage attended and unattended devices. With AirDroid Remote Support, technicians and IT professionals can provide remote technical support to users, troubleshoot problems, and perform various tasks on the Android device without physically being present.
Features:
*Remote Unattended Access
*Establishing security policy
*Group management
*Black Screen Mode
*Remote Input Method
*Voice Call & Chat
*Screen Sharing
*Tutorial Gesture
*File Transfer
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About
Hosted or On-Premise remote support software for IT departments and helpdesk. With Proxy Networks, you can provide remote desktop and troubleshoot PCs, servers and mobile devices securely. Our encryption, authentication and privileged access management allows our customers to define their own security levels and flexible remote access policies. PROXY Pro is easy to use and designed to fit any budget, making it easy to meet even the most complex remote desktop management needs. We provide remote access software for all platforms, including virtual computers and Thin Clients, regardless of the user’s system. Use our PROXY Deployment Tool and manage host settings anytime to create custom configurations for remote access to your machines, or use our web-based Host on Demand (HOD) for all your clientless remote access connections. Proxy Networks' software supports any system or endpoint, enabling IT professionals to provide remote support immediately and securely both.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT admins, MSP
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Audience
A remote support software solution for IT departments and helpdesk
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$199/seat/year
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSand Studio
Founded: 2011
Singapore
www.airdroid.com
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Company InformationPROXY Networks
Founded: 2006
United States
www.proxynetworks.com
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Categories |
Categories |
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Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM Features
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
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Integrations
No info available.
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Integrations
No info available.
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