Startly

Startly

Startly Labs
+
+

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About

Advantages of Admin24 - Service Desk: - integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte and Odnoklassniki; - integration with Bitrix24 - working with applications in the familiar interface of the corporate system; - customer accounting and client portal - history of applications and access to clients; - automation of support - processing requests and sending notifications to customers faster; - reports and SLA - analysis of work quality and provision of the required level of service; - multi-channel support - receiving requests via social networks, email and web form.

About

Startly is an all-in-one IT Service Management (ITSM) and Professional Services platform built by IT professionals for IT professionals. Designed for service delivery organizations, it unifies project management, service desk, asset tracking, and financial management in a single solution. Startly helps teams streamline operations, resolve tickets faster, and monitor profitability—all while maintaining customer satisfaction through real-time SLA tracking and surveys. The platform includes a CMDB, change management, and knowledge base tools that enhance operational visibility and compliance. With measurable results like 80% faster project completion and 85% lower application costs, Startly empowers IT businesses to operate efficiently and profitably. Simple to deploy and easy to scale, Startly is the smarter way to manage IT services end to end.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B, small and medium business, who work with clients

Audience

IT service providers, MSPs, and professional service organizations seeking a unified platform for ITSM, project management, and financial tracking to improve efficiency, profitability, and service delivery quality

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$30
Free Version Not Supported
Free Trial Supported

Pricing

$15/user/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Integration with Telegram and Bitrix24. Visual and complete analytics. Quick system installation and easy configuration.

Cons

  • There are some integrations missing: telephony, viber. But there is an API. No mobile app.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Admin24
Founded: 2021
Uzbekistan
admin24.uz/

Company Information

Startly Labs
Founded: 2020
United States
www.startly.com

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Categories

Service Desk Supported

Categories

Change Management Supported
CMDB Supported
Help Desk Supported
IT Service Supported
ITSM Supported
MSP Supported
Service Desk Supported

Service Desk Features

Change Management Not Supported
CMDB Supported
Incident Management Supported
IT Asset Management Not Supported
Knowledge Base Supported
Mobile Access Not Supported
Procurement Management Not Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Supported

Integrations

Active Directory Not Supported
Bitrix24 Supported
Okta Not Supported
Telegram Supported
VK Supported
WaAPI Supported
WhatsApp Supported

Integrations

Active Directory Supported
Bitrix24 Not Supported
Okta Supported
Telegram Not Supported
VK Not Supported
WaAPI Not Supported
WhatsApp Not Supported
Claim Admin24 and update features and information
Claim Admin24 and update features and information
Claim Startly and update features and information
Claim Startly and update features and information