Audience

B2B, small and medium business, who work with clients

About Admin24

Advantages of Admin24 - Service Desk:

- integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte and Odnoklassniki;

- integration with Bitrix24 - working with applications in the familiar interface of the corporate system;

- customer accounting and client portal - history of applications and access to clients;

- automation of support - processing requests and sending notifications to customers faster;

- reports and SLA - analysis of work quality and provision of the required level of service;

- multi-channel support - receiving requests via social networks, email and web form.

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Pricing

Starting Price:
$30
Free Trial:
Free Trial available.

Integrations

API:
Yes, Admin24 offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Admin24
Founded: 2021
Uzbekistan
admin24.uz/

Videos and Screen Captures

Play Video Workflow Analytics Messengers Settings Knowledge base Items
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
On-Premises
Training
Documentation
Videos
Support
Online

Admin24 Frequently Asked Questions

Q: What kinds of users and organization types does Admin24 work with?
Q: What languages does Admin24 support in their product?
Q: What kind of support options does Admin24 offer?
Q: What other applications or services does Admin24 integrate with?
Q: Does Admin24 have an API?
Q: What type of training does Admin24 provide?
Q: Does Admin24 offer a free trial?
Q: How much does Admin24 cost?

Admin24 Product Features

Service Desk

CMDB
Incident Management
Knowledge Base
SLA Management
Self Service Portal
Change Management
IT Asset Management
Mobile Access
Procurement Management
Remote Control

Admin24 Verified User Reviews

Write a Review
  • Alexey L.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Help desk system for effective communication"

    Posted 2024-06-10

    Pros: Integration with Telegram and Bitrix24.
    Visual and complete analytics.
    Quick system installation and easy configuration.

    Cons: There are some integrations missing: telephony, viber. But there is an API.
    No mobile app.

    Overall: Excellent solution for your money. Updates come out frequently, I hope all the bugs will be fixed soon.

    Read More...
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