+
+

Related Products

  • EcholoN
    50 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Freshservice
    2,139 Ratings
    Visit Website
  • Serviceaide
    244 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,576 Ratings
    Visit Website
  • Admin By Request Endpoint Privilege Management
    99 Ratings
    Visit Website
  • ND Wallet
    14 Ratings
    Visit Website
  • HR Partner
    205 Ratings
    Visit Website
  • Control D
    183 Ratings
    Visit Website

About

Advantages of Admin24 - Service Desk: - integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte and Odnoklassniki; - integration with Bitrix24 - working with applications in the familiar interface of the corporate system; - customer accounting and client portal - history of applications and access to clients; - automation of support - processing requests and sending notifications to customers faster; - reports and SLA - analysis of work quality and provision of the required level of service; - multi-channel support - receiving requests via social networks, email and web form.

About

If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

B2B, small and medium business, who work with clients

Audience

Small to large businesses worldwide

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$30
Free Version
Free Trial

Pricing

$4.00/month/user
Basic: starts at $4 per agent per month
Team: starts at $9 per agent per month
Pro: starts at $19 per agent per month
Enterprise: starts at $29 per agent per month
Enterprise Plus: starts at $39 per agent per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Integration with Telegram and Bitrix24. Visual and complete analytics. Quick system installation and easy configuration.

Cons

  • There are some integrations missing: telephony, viber. But there is an API. No mobile app.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Admin24
Founded: 2021
Uzbekistan
admin24.uz/

Company Information

Cayzu
Founded: 2013
Canada
www.cayzu.com

Alternatives

Verax OSS/BSS Suite

Verax OSS/BSS Suite

Verax Systems

Alternatives

Thread

Thread

Thread Magic
Crow Canyon Customer Support

Crow Canyon Customer Support

Crow Canyon Software
EcholoN

EcholoN

mIT solutions GmbH

Categories

Categories

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Bitrix24
Facebook
Google Analytics
Highrise
HubSpot Customer Platform
LogMeIn Rescue
Olark
OneLogin
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Slack
Stackreaction
Sugar Sell
SurveyMonkey
Wufoo
X (Twitter)
Zoho CRM

Integrations

Bitrix24
Facebook
Google Analytics
Highrise
HubSpot Customer Platform
LogMeIn Rescue
Olark
OneLogin
QuickBooks Online
QuickBooks Online Advanced
Salesforce
Slack
Stackreaction
Sugar Sell
SurveyMonkey
Wufoo
X (Twitter)
Zoho CRM
Claim Admin24 and update features and information
Claim Admin24 and update features and information
Claim Cayzu and update features and information
Claim Cayzu and update features and information