Related Products
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About
Visually manages any process involving people, systems and customers to ensure an optimized experience not just for customers but for the staff using CRM as well. We delivers best-practice plug-in solutions that help you add, adopt and optimize your CRM! Best practice plugin solutions that help you operationalise and enhance internal processes, eliminate silos across teams and to prioritise activities and tasks throughout the entire sales cycle. The major feature enhancements to the customer journey plugin fall into two major categories, enhancing the user experience and expanding template control and automation for administrators. To show off the new capabilities that increase automation and even further reduce the number of user “clicks” required, a new template for handling high priority customer problems is now available. Intelligent one-click enhances the existing one-click capabilities by allowing greater customizability of any task or activity when a template is created.
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About
No sweat one line code implementation. Get all user events like clicks and page changes. Track user experience parameters like load times, crashes, API latencies, and much more on a per user basis. Configure KPIs later. Get active lists like the trial, true evaluators, and losing interest users. With powerful filters find users based on advanced parameters, e.g., who have and have not used certain features or those who come from specific geographies. Deliver non-intrusive announcements in the application. Increase feature adoption, subscription conversion and onboarding success. Nudge users to new releases and premium features with inbuilt call to action option. Net Promoter Score (NPS) is a great indicator of user's perception. Track changing customer sentiments with publish and forget in-product NPS. The feedback request is triggered based on rules, increasing the response rate.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprises in search of a customer journey plugin solution to add, adopt and optimize their CRM
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Audience
Product management software for companies or e-commerce teams
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationAddoptify
Founded: 2015
Denmark
addoptify.com
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Company InformationFibotalk
Founded: 2015
United States
fibotalk.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Journey Mapping Tools Features
Action Management
Supported
Attribution Modeling
Not Supported
Behavioral Analytics
Supported
Collaboration
Supported
Customer Profiles
Supported
Data Import / Export
Supported
Predictive Analytics
Not Supported
Surveys & Feedback
Supported
Templates
Not Supported
Customer Engagement Features
Analytics
Not Supported
Churn Management
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Not Supported
Mobile App Analytics Features
A/B Testing
Not Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Not Supported
Retention Tracking
Not Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Supported
Product Management Features
Collaboration
Supported
Feedback Collection
Not Supported
Idea Management
Not Supported
Milestone Tracking
Not Supported
Prioritization
Not Supported
Product Roadmapping
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Referral Source Tracking
Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
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Integrations
Sugar Sell
Not Supported
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