ActiveMetricsPureShare
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Shadow CMSResource Software International
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Related Products
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About
PureShare® ActiveMetrics® performance metrics software is a day-to-day management tool. It eliminates the need for managing and generating manual reports by providing direct access to performance metrics, business metrics and reporting metrics. ActiveMetrics does the work to give executives, managers and staff the answers they need – clearly displayed, anytime, anywhere – to proactively monitor business metrics and drive results. ActiveMetrics is the most flexible, adaptable and extensible software to collect business information from anywhere and transform it into operational metrics. Always on, improving operational and business efficiency and significantly reducing costs over traditional reporting. Automated, bypassing the protracted cycle of requesting, reading, analysing and summarizing reports. Flexible dashboards adapt to any screensize for easy access anywhere & anytime.
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About
Shadow CMS Enterprise call accounting can pinpoint bottlenecks, highlight suspicious activity, reconcile billing invoices, help formulate migration strategies and control telecom spend. Many organizations struggle with workforce management and productivity. Shadow All-In-One provides hundreds of real time and historical reports/dashboards which highlight service levels, call volume, departmental activity and call center metrics. Shadow can consolidate communication metrics from multiple IP/PBX/communication servers and collaboration applications in historical reports that can be studied for patterns, trends, KPIs and workforce management. The activity is diced and presented in custom dashboards, reports or trigger-specific actionable events. Shadow offers various modules that present tailored dashboards and metrics in real time environments such as call centers, health care and mission critical centers. Information can be presented on a desktop, wallboard or delivered to team.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a performance metrics software to manage their workflow
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Audience
Businesses searching for a solution to improve their services and accounting operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$1000 one-time payment
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPureShare
www.pureshare.com
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Company InformationResource Software International
Founded: 1990
Canada
www.telecost.com/rsi-products.php#SHADOWCMS
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Call Accounting Features
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
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Integrations
No info available.
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Integrations
No info available.
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