+
+

Related Products

  • Admiral
    74 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • SurveySparrow
    3,089 Ratings
    Visit Website
  • Act!
    554 Ratings
    Visit Website
  • Sendbird
    166 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • Extole
    71 Ratings
    Visit Website
  • Shape Software
    136 Ratings
    Visit Website
  • Maropost Marketing Cloud
    152 Ratings
    Visit Website
  • Adobe Experience Manager
    1,901 Ratings
    Visit Website

About

The ActionIQ Customer Data Platform enables you to align your people, technology, and processes to deliver exceptional customer experiences across every touchpoint. How to separate the CDP posers from the true players. Download ActionIQ’s guide to save yourself months of frustrating research and get to the truth on the confusing CDP landscape. In today’s experience economy, consumers expect brands to know them and consistently deliver authentic, helpful experiences. The ActionIQ CDP enables large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints. Build an omnichannel “smart hub” stack that unifies data and empowers teams with the real-time insights they need. Gain deep customer understanding that enables you to deliver trust-building, profitable customer experiences at scale.

About

At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that want to deliver exceptional customer experiences trough all platforms

Audience

Customer experience analytics platform for digital-first companies

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$999 per month
Billed annually
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Powerful NLP algorithms to extract insights from text data. Intuitive visual interface for analyzing trends & patterns.

Cons

  • Requires expertise to fully leverage advanced analytics features. Steep learning curves for new users. Lack of No-code customization limits citizen data scientist access.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ActionIQ
Founded: 2014
United States
www.actioniq.com

Company Information

OdinAnswers
United States
odinanswers.com/platform/

Alternatives

Alternatives

Segment

Segment

Twilio
Canvs

Canvs

Canvs AI
Mortar

Mortar

MortarAI

Categories

Categories

Text Analytics Supported
Text Mining Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Not Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Text Mining Features

Boolean Queries Not Supported
Document Filtering Not Supported
Graphical Data Presentation Not Supported
Language Detection Not Supported
Predictive Modeling Not Supported
Sentiment Analysis Supported
Summarization Not Supported
Tagging Not Supported
Taxonomy Classification Not Supported
Text Analysis Not Supported
Topic Clustering Not Supported

Integrations

Airship Supported
Amazon S3 Supported
Apache Kafka Supported
Canopy Supported
Facebook Messenger Supported
Google Cloud BigQuery Supported
Google Cloud Platform Supported
LiveRamp Supported
Meta Ads Supported
Microsoft Azure Supported
Pinterest Supported
Salesforce Supported
Salesforce Agentforce Commerce Supported
Segment Supported
SendGrid Supported
Snowflake Supported
Tableau Supported
YouTube Supported
Zendesk Supported

Integrations

Airship Not Supported
Amazon S3 Not Supported
Apache Kafka Not Supported
Canopy Not Supported
Facebook Messenger Not Supported
Google Cloud BigQuery Not Supported
Google Cloud Platform Not Supported
LiveRamp Not Supported
Meta Ads Not Supported
Microsoft Azure Not Supported
Pinterest Not Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Not Supported
Segment Not Supported
SendGrid Not Supported
Snowflake Not Supported
Tableau Not Supported
YouTube Not Supported
Zendesk Not Supported
Claim ActionIQ and update features and information
Claim ActionIQ and update features and information
Claim OdinText Text Analytics and update features and information
Claim OdinText Text Analytics and update features and information