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About

Redefine the way you communicate with the Cloud Softphone collaboration suite. Design and build a fully customized white-label UCaaS solution. With Cloud Softphone, pick and choose from 100+ premium communications features. Simplify the way you communicate, whether you’re in the office or on the go. Embrace the modern workplace with instant communications. Give your teams a powerful tool that combines all those must-have business phone features with industry-leading UCaaS to create a single collaborative experience. Keep your customers notified and reduce device battery drain with push notifications. Enhance the communication capabilities of your platform with file transfer. Let your users send and receive files of all types. Add high-quality call and video capabilities to your app using codecs designed to maximize call quality.

About

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio is The Future of Customer Engagement and Workforce Management Software - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Phones - CRM - UCaaS / CCaaS - Dialer - BPO & Outsourcing Transform your Customer Experience (CX) with ConneXio Cloud's Suite of Business Tools. Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! Contextual Data, AI & Machine Learning, Flexible Workflows and Seamless Cross-Channel Communications empower your teams to engage people in powerful new ways. Featuring ways to make your job easier; - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies looking for a powerful Cloud Communication platform

Audience

For businesses looking for a cloud based customer interaction management system to handle contact database, priority call routing (PCR) and agent scripting

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$120 per month
Free Version
Free Trial

Pricing

$29.99
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Acrobits
Founded: 2008
Czechia
www.acrobits.net

Company Information

ConneXio
Founded: 2014
United States
www.connexiocloud.com/connexio-cloud-free-trial/

Alternatives

Alternatives

KANDY

KANDY

Ribbon

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

APRO CRM
Agile CRM
FlyNumber
Pipedrive
Salesforce
Shopify
Sticky.io
Zendesk
Zoho CRM Plus
monday work management

Integrations

APRO CRM
Agile CRM
FlyNumber
Pipedrive
Salesforce
Shopify
Sticky.io
Zendesk
Zoho CRM Plus
monday work management
Claim Acrobits and update features and information
Claim Acrobits and update features and information
Claim ConneXio and update features and information
Claim ConneXio and update features and information