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About

Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.

About

We offer MSPs flexible, reliable, and creative cloud-unified communication solutions, so they can grow their business with focus and clarity. BVoIP was forged out of the real pains and frustrations of actual MSPs. This is because before we were in the business of helping MSPs, we were one for 17 years. As an MSP, we saw first-hand how the industry’s approach to communication is fundamentally wrong, betting everything on a scrappy network of unreliable products and services. This often led to a high burn rate and excessive time spent on the customer help desk. It was clear that we needed simple and scalable communications solution. That’s why we created a new way for businesses to communicate using cloud technology; for businesses to save time in the back office and to never hear the words “can you hear me now” ever again. Now, armed with an integrated and standardized communications platform that actually helps customers, we’re giving MSPs the answer they so desperately need.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.

Audience

MSPs

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Acepeak
Founded: 2019
Singapore
www.acepeak.com

Company Information

bvoip
Founded: 2014
United States
www.bvoip.com

Alternatives

Alternatives

TeleCMI

TeleCMI

TeleCMI Technologies
Zoom Phone

Zoom Phone

Zoom Communications

Categories

AI Call Center Supported
AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported
MSP Supported

Integrations

HubSpot CRM Supported
BrightGauge Not Supported
ConnectWise PSA Not Supported
Freshdesk Not Supported
HaloCSM Not Supported
HubSpot Customer Platform Not Supported
Hudu Not Supported
IT Glue Not Supported
IT Portal Not Supported
ITBoost Not Supported
Insightly Not Supported
Kaseya BMS Not Supported
Microsoft 365 Not Supported
Microsoft Dynamics 365 Not Supported
Microsoft Teams Not Supported
MyGlue Not Supported
Network Glue Not Supported
ServiceNow Not Supported
Zoho CRM Supported

Integrations

HubSpot CRM Supported
BrightGauge Supported
ConnectWise PSA Supported
Freshdesk Supported
HaloCSM Supported
HubSpot Customer Platform Supported
Hudu Supported
IT Glue Supported
IT Portal Supported
ITBoost Supported
Insightly Supported
Kaseya BMS Supported
Microsoft 365 Supported
Microsoft Dynamics 365 Supported
Microsoft Teams Supported
MyGlue Supported
Network Glue Supported
ServiceNow Supported
Zoho CRM Not Supported
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