Related Products
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About
Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.
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About
Vocal One is the next generation cloud-based communication service provided by Vocal IP nationwide. Vocal One unifies the widest range of communication methods on mobile and desktop platforms, including HD voice calling, chat, web and video conferencing, SMS texting and Instant Messaging to create a unified communication platform for businesses. Vocal One works seamlessly from desk phones, laptops, tablets and from any smartphone/mobile device. You can move seamlessly from one environment to another, for example moving a call from a desk phone to a mobile device. Vocal IP offers the latest cloud-based omnichannel Call Center Software for enterprise and business customers nationwide. Allow you customer engagement teams to multi-task any incoming contact, ensuring optimal customer service. Recordings can be stored and archived based on the customer’s requirements and there are no limits to the number of messages a user can store.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.
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Audience
Companies in need of a cloud-based communication service
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAcepeak
Founded: 2019
Singapore
www.acepeak.com
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Company InformationVocal IP
Founded: 2006
United States
vocalip.com/voice/unified-communications/
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