Audience

Companies in need of a cloud-based communication service

About Vocal IP

Vocal One is the next generation cloud-based communication service provided by Vocal IP nationwide. Vocal One unifies the widest range of communication methods on mobile and desktop platforms, including HD voice calling, chat, web and video conferencing, SMS texting and Instant Messaging to create a unified communication platform for businesses. Vocal One works seamlessly from desk phones, laptops, tablets and from any smartphone/mobile device. You can move seamlessly from one environment to another, for example moving a call from a desk phone to a mobile device. Vocal IP offers the latest cloud-based omnichannel Call Center Software for enterprise and business customers nationwide. Allow you customer engagement teams to multi-task any incoming contact, ensuring optimal customer service. Recordings can be stored and archived based on the customer’s requirements and there are no limits to the number of messages a user can store.

Integrations

Ratings/Reviews

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Company Information

Vocal IP
Founded: 2006
United States
vocalip.com/voice/unified-communications/

Videos and Screen Captures

Vocal IP Screenshot 1
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Product Details

Platforms Supported
Cloud
Support
Phone Support
Online

Vocal IP Frequently Asked Questions

Q: What kinds of users and organization types does Vocal IP work with?
Q: What languages does Vocal IP support in their product?
Q: What kind of support options does Vocal IP offer?

Vocal IP Product Features

Business Phone Systems

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Call Monitoring Not Supported
Employee Directory Not Supported
Mobile Access Not Supported
Virtual Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported