Kloud 7

Kloud 7

Kloud7 (often stylized as Kloud 7)
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About

Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.

About

Kloud7 is a comprehensive business technology provider specializing in Managed IT Services, Cloud Telecommunications (VoIP), and Unified Communications (UCaaS). Designed as a "one-stop shop" for Small to Medium-sized Businesses (SMBs) and enterprises, Kloud7 replaces outdated infrastructure with scalable, internet-based solutions. Their flagship offering, Business Voice, is a cloud-hosted phone system that enables users to make calls from desk phones, computers, or mobile apps, facilitating seamless remote work. Key features include AI-powered call recording with sentiment analysis and deep analytics. Beyond voice, Kloud7 offers Managed IT Services, acting as an outsourced IT department that handles cybersecurity, server management, disaster recovery, and 24/7 technical support. Their portfolio also includes Transmit, a mass communication tool for SMS and voice marketing, and K7 Connect, a unified platform integrating voice, video, and messaging with tools

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.

Audience

SMBs and Enterprises (Special focus on Healthcare, Legal, Financial Services, and Remote/Hybrid Workforces).

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

Subscription
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Acepeak
Founded: 2019
Singapore
www.acepeak.com

Company Information

Kloud7 (often stylized as Kloud 7)
Founded: 2012
Mobile, Alabama, USA
kloud7.com

Alternatives

Alternatives

TeleCMI

TeleCMI

TeleCMI Technologies
Zoom Phone

Zoom Phone

Zoom Communications

Categories

AI Call Center Supported
AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

HubSpot CRM Supported
Microsoft Teams Not Supported
Zoho CRM Supported

Integrations

HubSpot CRM Not Supported
Microsoft Teams Supported
Zoho CRM Not Supported
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