Acepeak vs. Infinite Connect Comparison


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		Related Products Signalmash Signalmash is a boutique CPaaS built for businesses that need reliable communications and real human support behind every interaction. No tiers. No wait times. Real support for faster development and better outcomes for your customers. Our enterprise-grade customer gets a dedicated Slack channel with our engineers. Direct Tier-1 connections with AT&T, Verizon & T-Mobile. 94% first-time 10DLC approval rate. SMS: 10DLC \| Short code \| Toll-free \| SimplyRCS (simplyrcs.ai): RCS Rich \| RCS Media through API & No-Code Platform Voice: SIP Trunking \| VoIP \| Termination \| Origination Numbers/DIDs: Local, short code & toll-free numbers \| BCID (Branded Caller ID) Number Intelligence/Lookup: Subscriber Info (CNAM) \| Carrier Information \| Carrier Type (Fixed or Wireless) \| Federal DNC Status Signalmash enterprise-grade reliability, boutique-level support. 16 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement. 1,631 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 3 Ratings Visit Website Community Phone Calling made modern. Your business number. Your employees' phones. Our amazing features. A dial menu spoken by our voice actors. Callers press numbers to make purchases, hear MP3s, connect to specific staff, and more. Make and answer calls using your number on multiple phones without the caller ever knowing. Employees hear secret in-house menus, transfer calls, and send voicemails to their email, all from their dialpad. These business features require no new software or hardware. Your dialpad come to life. Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,531 Ratings Visit Website Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. Available in the Appliance, Software, and Cloud Editions, P-Series provides flexible deployment options, allowing you to have it sited on-premises or in the cloud. Balancing costs and future growth, it requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability are paramount. 116 Ratings Visit Website PBXware PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability. 39 Ratings Visit Website Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website ULTATEL Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 114 Ratings Visit Website Squaretalk Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of AI Voice Agents, calling, power dialing, WhatsApp Business messaging, SMS, email, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs. Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. With local numbers in 150+ popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion. 300 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,225 Ratings Visit Website
About Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.	About One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.	Audience Small to mid-sized businesses that need an all-in-one communications platform
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing $22.50 per month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Acepeak Founded: 2019 Singapore www.acepeak.com	Company Information Infinite Connect United States infiniteconnect.com
Alternatives Allo	Alternatives AT&T Office@Hand AT&T
Calilio	Ooma Office Ooma
TeleCMI TeleCMI Technologies	VirtualPBX
Zoom Phone Zoom Communications	RingCentral RingEX RingCentral
Podium View All	8x8 Work 8x8 View All
Categories AI Call Center Supported AI Receptionists Supported Business Phone Systems Supported Business VoIP Supported Cloud PBX Supported	Categories Audio Conferencing Supported Business Phone Systems Supported Business VoIP Supported Cloud Communication Platform Supported Cloud PBX Supported Conference Supported Online Fax Supported SMS Marketing Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported
	Business Phone Systems Features Call Logging Supported Call Monitoring Supported Call Recording Supported Call Routing Supported Employee Directory Supported IVR / Voice Recognition Supported Mobile Access Supported Virtual Call Center Supported Web Conferencing Supported Business VoIP Features Call Parking Supported Call Recording Supported Contact Management Supported Encryption Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Unified Communications Supported Voice Quality Enhancement Supported Cloud PBX Features Call Recording Supported Call Routing Supported IVR / Voice Recognition Supported Ring Groups Supported SIP Trunking Supported Virtual Extensions Supported Web Conferencing Supported Show More Features Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported IVR / Voice Recognition Supported Online Fax Features Alerts / Notifications Supported Cloud Storage Supported Electronic Signature Supported Fax via Email Supported HIPAA Compliant Supported Large File Support Supported Local Phone Numbers Supported Mobile Access Supported Toll Free Numbers Supported SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Unified Communications Features Audio / Video Conferencing Supported Calendar Management Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Supported Mobile Access Supported Multi-User Collaboration Supported Voice Mail Supported Video Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported Web Conferencing Features Electronic Hand Raising Supported Mobile Access Supported On-Demand Webcasting Supported Presentation Streaming Supported Presentation Tools Supported Private Chat Supported Real-Time Chat Supported Record & Playback Ability Supported Screen Sharing Supported Two-Way Audio & Video Supported Video Conferencing Supported Whiteboard Supported
Integrations HubSpot CRM Supported Amazon Not Supported Billomat Not Supported Evernote Not Supported FastBill Not Supported HubSpot Customer Platform Not Supported Insightly Not Supported Instagram Not Supported LinkedIn Not Supported Magento Not Supported Microsoft 365 Not Supported MySQL Not Supported Opsgenie Not Supported SendGrid Not Supported Smartsheet Not Supported Survey Rocket Not Supported Trello Not Supported Wrike Not Supported X (Twitter) Not Supported Show More Integrations View All 2 Integrations	Integrations HubSpot CRM Supported Amazon Supported Billomat Supported Evernote Supported FastBill Supported HubSpot Customer Platform Supported Insightly Supported Instagram Supported LinkedIn Supported Magento Supported Microsoft 365 Supported MySQL Supported Opsgenie Supported SendGrid Supported Smartsheet Supported Survey Rocket Supported Trello Supported Wrike Supported X (Twitter) Supported Show More Integrations View All 41 Integrations
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