AnswerWise

AnswerWise

Oxynus Technologies
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+

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About

Accurez is a private, self-hosted AI knowledge base for business teams that need instant, verified answers from their own documents. It runs on your own infrastructure using Docker with Postgres, Qdrant, and Redis. The LLM provider is fully configurable — use OpenAI-compatible APIs or run a local model via Ollama for air-gapped deployments. Every answer includes the source document with chunk-level excerpts and a confidence indicator (High, Moderate, or Low). Grounding validation reduces unsupported answers before they reach your team. Key features: private self-hosted deployment, source citations, confidence indicators, hybrid semantic search (BM25 and vector), scoped AI assistants, coverage analytics, multi-source ingestion (PDF, Markdown, Google Drive, Notion, URL), embeddable widget, public help center, local AI via Ollama, audit logging, and platform branding. One-time payment. No subscriptions. No per-seat fees. Built by RadicalStart since 2016.

About

AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare, legal, logistics, manufacturing industries

Audience

Companies looking for an AI layer software solution for their customer support needs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Accurez
Founded: 2026
United States
www.accurez.ai/

Company Information

Oxynus Technologies
Founded: 2018
India
www.answerwise.io

Alternatives

Alternatives

AnswerDash

AnswerDash

CloudEngage
Egentify

Egentify

Egentify, Inc.
FAQ Ally

FAQ Ally

LOB Labs LLC
KnowledgeBase

KnowledgeBase

LiveChat Software

Categories

Categories

Integrations

Freshdesk
Salesforce Agentforce Service
Zendesk

Integrations

Freshdesk
Salesforce Agentforce Service
Zendesk
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