AbeloTrebbble
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Sinch Contact ProSinch
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Related Products
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About
Abelo is a business messaging platform for Viber, WhatsApp and SMS. Businesses use it to run marketing campaigns, send transactional messages and automate eCommerce revenue flows from one platform, on one contract and one bill.
Delivery and intelligence in one platform: Businesses often choose between a messaging provider that delivers but cannot target or measure, and a marketing platform that relies on another provider for delivery. Abelo combines both. As an Official Rakuten Viber Messaging Partner, Abelo delivers Viber messages directly under the business's own verified sender name, with no reseller in the chain. If a message cannot be delivered on Viber or WhatsApp, it can automatically fall back to SMS. Segmentation, personalisation, automation and ROI tracking are built into the same platform.
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About
Sinch Contact Pro is an omnichannel cloud contact center solution designed to enhance customer service experiences. It supports various communication channels, including telephony, email, chat, video, SMS, and messaging apps like WhatsApp, Facebook Messenger, and Viber. The platform integrates seamlessly with CRM systems such as Salesforce, ServiceNow, and SAP, providing agents with a unified interface to manage customer interactions. Features include real-time monitoring, historical reporting, agent guidance, and outbound campaign management. Additionally, Sinch Contact Pro offers pre-integrated chatbot support through Sinch Chatlayer, enabling efficient handling of customer inquiries. Deployment options are flexible, with both cloud-based and on-premise solutions available, ensuring adaptability to various organizational needs.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Marketing teams, online stores and enterprises such as banks, insurers and logistics companies that run campaigns or send transactional messages on Viber, WhatsApp and SMS and need to track the results.
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Audience
Enterprises wanting a solution to streamline their customer service operations by utilizing a comprehensive, omnichannel contact center platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationTrebbble
Founded: 2010
Greece
www.trebbble.co
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Company InformationSinch
Sweden
sinch.com/products/contact-pro/
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AlternativesNo Alternatives
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Categories |
Categories |
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Integrations
Viber
Supported
WhatsApp
Supported
Facebook Messenger
Not Supported
SAP Cloud Platform
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
Sinch
Not Supported
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Integrations
Viber
Supported
WhatsApp
Supported
Facebook Messenger
Supported
SAP Cloud Platform
Supported
Salesforce
Supported
ServiceNow
Supported
Sinch
Supported
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