AVOXI

AVOXI

4.0 out of 5 stars
volai

volai

ANOVIA Finance s.r.o.
AVOXI volai

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AVOXI:

About

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.
volai:

About

volai is a hosted communications platform for developers, AI agents, and small businesses that need phone capabilities in applications or automated workflows. Users can provision local phone numbers, make and receive calls, send SMS, and receive messages on number types that support inbound SMS. A REST API and MCP server expose number, call, and messaging operations, while webhooks deliver call and SMS events, including voice-agent transcripts and summaries. Its voice agent can answer incoming calls or place outbound calls for receptionist and appointment-confirmation workflows. Customers can manage the service through a web portal, connect compatible AI development tools, or route calls to SIP systems. Number availability, SMS features, activation timing, and rates vary by country and number type. Usage is charged from prepaid credit, with optional monthly plans.
AVOXI:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
volai:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
AVOXI:

Audience

Businesses and call centers with international calling needs, including online travel services and agents, hotels and resorts, retail and consumer goods, insurance, healthcare, media and advertising firms
volai:

Audience

Developers and teams adding phone calls, SMS and AI voice agents to apps and automated workflows.
AVOXI:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
volai:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
AVOXI:

API

Offers API Not Supported
volai:

API

Offers API Supported
AVOXI:

Screenshots and Videos

volai:

Screenshots and Videos

No images available
AVOXI:

Pricing

$19.99/month/user
Free Version Not Supported
Free Trial Supported
volai:

Pricing

490 CZK/month
An optional monthly plan starts at 490 CZK/month and provides 600 CZK in monthly credit, equivalent to 190 minutes of calls with the voice agent, with a phone number included. Monthly plan credit expires at the end of the billing period. Pay-as-you-go service is also available without a required plan, and topped-up credit does not expire. Rates vary by country and number type. Published Czech rates include phone numbers from 25 CZK/month, incoming calls at 0.50 CZK/min, outgoing calls at 0.92 CZK/min, SMS to Czech and Slovak numbers at 1.36 CZK/segment, and voice-agent use at 2.50 CZK/min in addition to the call rate. Calls are billed by the second, and prices exclude VAT.
Free Version Not Supported
Free Trial Supported
AVOXI:

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5
volai:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
AVOXI:

Pros & Cons from Real Users

Pros

  • It is user friendly, not so expensive and a very user friendly software. It will definitely meet all your requirements.

Cons

  • There are a few scams reported by individuals and users of this software. I have personally not faced any issues so far.
AVOXI:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
volai:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
AVOXI:

Company Information

AVOXI
Founded: 2001
United States
www.avoxi.com
volai:

Company Information

ANOVIA Finance s.r.o.
Founded: 2016
Czech Republic
volai.eu/
AVOXI:

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AVOXI:

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Call Monitoring Supported
Communication APIs Supported
IVR Supported
Telephony Supported
volai:

Categories

SMS API Supported
AVOXI:

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported
AVOXI:

Integrations

Claude Code Not Supported
Cursor Not Supported
ElevenLabs Not Supported
Microsoft Dynamics 365 Supported
Model Context Protocol (MCP) Not Supported
Odoo Supported
OpenAI Not Supported
Salesforce Supported
SuiteMaster Supported
Vapi AI Not Supported
Zendesk Supported
Zoho CRM Supported
n8n Not Supported
volai:

Integrations

Claude Code Supported
Cursor Supported
ElevenLabs Supported
Microsoft Dynamics 365 Not Supported
Model Context Protocol (MCP) Supported
Odoo Not Supported
OpenAI Supported
Salesforce Not Supported
SuiteMaster Not Supported
Vapi AI Supported
Zendesk Not Supported
Zoho CRM Not Supported
n8n Supported
AVOXI:
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