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About

The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact center solution with your voice service, with virtual phone numbers available for instant activation in 170+ countries. With plans starting at $19.99 per user, AVOXI Genius is one of the most affordable solutions worldwide! Get 2 months free--limited time only.

About

Your employees are always in the field, collecting important documents from your customers. By scanning them with Genius Scan, you can get those documents to the headquarters instantly. Genius Scan's business-grade export options and batch scanning features will save you time. Don't wait for Spring Cleaning to unclutter. Scan all your mail and important documents. Archive them to your favorite cloud service or back them up with Genius Scan's Genius Cloud. With Genius Scan, snap a picture of that receipt and save it. Once your business trip is over, you have a PDF document with multiple receipts that you can send to the accounting department. Or you can rely on our integration with expensify. Your artistic side kicked in: you want to scan a music score or tweet a sketch you've just done. Give a try to Genius Scan's high-resolution scans and flexible export options.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses and call centers with international calling needs, including online travel services and agents, hotels and resorts, retail and consumer goods, insurance, healthcare, media and advertising firms

Audience

Mobile scanner application for anyone

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19.99/month/user
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It is user friendly, not so expensive and a very user friendly software. It will definitely meet all your requirements.

Cons

  • There are a few scams reported by individuals and users of this software. I have personally not faced any issues so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AVOXI
Founded: 2001
United States
www.avoxi.com

Company Information

Genius Scan
France
www.thegrizzlylabs.com/genius-scan/

Alternatives

Alternatives

Microsoft Lens

Microsoft Lens

Microsoft
Genius Fax

Genius Fax

The Grizzly Labs
Genius Sign

Genius Sign

The Grizzly Labs

Categories

Business VoIP Supported
Call Center Supported
Call Forwarding Supported
Call Monitoring Supported
Communication APIs Supported
IVR Supported
Telephony Supported

Categories

Document Scanner Supported
Receipt Scanner Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Not Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Not Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Genius Fax Not Supported
Microsoft Dynamics 365 Supported
Odoo Supported
Salesforce Supported
SuiteMaster Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Genius Fax Supported
Microsoft Dynamics 365 Not Supported
Odoo Not Supported
Salesforce Not Supported
SuiteMaster Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim AVOXI and update features and information
Claim AVOXI and update features and information
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Claim Genius Scan and update features and information