ASC

ASC

ASC Technologies
ASC ServiceCheck

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ASC:

About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.
ServiceCheck:

About

Increase revenue and profits. Improve operations. Enhance engagement and Gain valuable brand insight with ServiceCheck’s engagement tools. Provide your customer with an exceptional, omni-channel service experience while increasing efficiency and protecting your valuable brand. Improve your contact center’s efficiency and effectiveness with our intuitive, user-friendly software that can be easily configured to meet needs at both the brand and local levels. Today’s customers expect to have access to customer service on their terms, 24/7 and our highly trained staff and support team has provided 24/7 solutions for almost 30 years. Your customers need omni-channel service solutions; we offer a single, unified service experience across all channels including web, mobile, digital, phone, email and social media. Let your customers do it. Using our best-in-class web solutions and brand insights our team will help enhance your self-service solution.
ASC:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ServiceCheck:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ASC:

Audience

Businesses that want to increase their service quality
ServiceCheck:

Audience

Companies of all sizes and enterprises in need of a solution to increase revenue and profits
ASC:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ServiceCheck:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
ASC:

API

Offers API Not Supported
ServiceCheck:

API

Offers API Not Supported
ASC:

Screenshots and Videos

ServiceCheck:

Screenshots and Videos

ASC:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ServiceCheck:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
ASC:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServiceCheck:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ASC:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported
ServiceCheck:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ASC:

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/
ServiceCheck:

Company Information

ServiceCheck
www.servicecheck.net/public/
ASC:

Alternatives

OmniPCX RECORD Suite

OmniPCX RECORD Suite

Alcatel-Lucent
ServiceCheck:

Alternatives

ASC:
HindSight

HindSight

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ServiceCheck:
ASC:
Aspect Quality

Aspect Quality

Aspect, an Alvaria Brand
ServiceCheck:
ASC:
Capture911

Capture911

HigherGround
ServiceCheck:
Glowing

Glowing

Glowing.io
ASC:
ServiceCheck:
ASC:

Categories

Call Recording Supported
ServiceCheck:

Categories

ServiceCheck:

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported
ASC:

Integrations

Azure Marketplace Supported
Charge-off Loan Tracker Supported
Classter Supported
Cloudya Supported
Creovai Supported
Frazer Auto Dealer Software Supported
InterForm Supported
Salesforce Supported
Zoom Phone Supported
adepsi Supported
ServiceCheck:

Integrations

Azure Marketplace Not Supported
Charge-off Loan Tracker Not Supported
Classter Not Supported
Cloudya Not Supported
Creovai Not Supported
Frazer Auto Dealer Software Not Supported
InterForm Not Supported
Salesforce Not Supported
Zoom Phone Not Supported
adepsi Not Supported
ASC:
Claim ASC and update features and information
Claim ASC and update features and information
ServiceCheck:
Claim ServiceCheck and update features and information
Claim ServiceCheck and update features and information