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About

AI Autopilot is an advanced agentic AI automation platform designed specifically for MSPs to streamline IT operations with intelligent automation. It provides specialized AI agents that handle ticket triage, prioritization, routing, escalation, and SLA monitoring with MSP-grade accuracy. The system integrates natively with major PSA, RMM, documentation, and automation tools like ConnectWise, Autotask, Ninja RMM, IT Glue, Liongard, and Rewst. By automating repetitive tasks, AI Autopilot helps MSPs resolve tickets faster, reduce labor costs, and deliver 24/7 support coverage. Users can even enable ticket creation directly from Microsoft Teams and Slack for a frictionless support experience. With upcoming integrations like MCP, CrewAI, LangChain, and deep RPA orchestration, the platform continues to evolve into a next-generation multi-agent AI infrastructure for MSPs.

About

Console is an AI-native ITSM and agent platform that centralizes employee requests, automates repetitive workflows, and executes tasks across a company’s existing tools. Employees submit requests through channels like Slack, Teams or Google chat, which flow into a unified inbox where they are categorized, routed, and prioritized. From there, Console uses knowledge base content to answer common questions and playbooks to take action on requests, including multi-step workflows with approvals and integrations into systems like identity providers and SaaS apps. Rather than just tracking tickets, Console is designed to resolve them end-to-end by combining request intake, automation, and execution in a single system.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

AI Autopilot is ideal for managed service providers seeking advanced agentic AI automation to streamline IT operations, reduce costs, and deliver faster, smarter support

Audience

IT, HR, and Legal professionals

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$99/month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AI Autopilot
Founded: 2023
United States
aiautopilot.ai/

Company Information

Console
Founded: 2023
www.console.com

Alternatives

Jorg AI

Jorg AI

JorgAI

Alternatives

SysAid

SysAid

SysAid Technologies
Thread

Thread

Thread Magic

Categories

AI IT Agents Supported
MSP Supported

Categories

AI IT Agents Supported
ITSM Supported

Integrations

Addigy Not Supported
Autotask PSA Supported
Confluence Not Supported
Fleet Not Supported
Freshservice Not Supported
HiBob Not Supported
IT Glue Supported
Jamf Now Not Supported
Jira Not Supported
Ketch Supported
Linear Not Supported
Liongard Supported
Microsoft Teams Not Supported
Notion Not Supported
Okta Not Supported
Opal Security Not Supported
Rewst Supported
Slack Not Supported
Superhuman Docs Not Supported
Workday HCM Not Supported

Integrations

Addigy Supported
Autotask PSA Not Supported
Confluence Supported
Fleet Supported
Freshservice Supported
HiBob Supported
IT Glue Not Supported
Jamf Now Supported
Jira Supported
Ketch Not Supported
Linear Supported
Liongard Not Supported
Microsoft Teams Supported
Notion Supported
Okta Supported
Opal Security Supported
Rewst Not Supported
Slack Supported
Superhuman Docs Supported
Workday HCM Supported
Claim AI Autopilot and update features and information
Claim AI Autopilot and update features and information
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Claim Console and update features and information