FastServ

FastServ

SEDCO
+
+

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About

ACF Technologies specializes in enhancing customer experiences through advanced appointment, event, and queue management solutions. Our flagship platform, Q-Flow, empowers businesses to seamlessly manage and optimize omni-channel customer journeys and streamline back-office processes. With over 20 years of industry leadership, ACF employs a comprehensive four-step approach, listening to fully understand business objectives, designing tailored solutions, building with precision through Agile-qualified engineers, and analyzing performance using data-driven insights. Our solutions cater to various industries, including government, healthcare, financial services, retail, telecommunications, education, and DMVs, aiming to connect customers and organizations to deliver exceptional human-to-human experiences. ACF's offerings include online appointment management, virtual queuing, digital signage, business process management, and more.

About

FastServ® Cloud is a virtual queue management system that helps businesses reduce customer wait times by enabling appointment booking for both in-branch and virtual visits. The cloud-based solution eliminates the need for costly on-site hardware and servers, offering scalable pricing based on the number of counters or devices used. FastServ® provides advanced features such as mobile queueing apps, real-time dashboards, customer notifications, digital signage, and tailored reporting. Optional hardware includes sleek kiosks and tablets for check-in and ticket issuance. Designed for industries like healthcare, banking, telecom, and government, it improves customer experience while lowering infrastructure costs. FastServ® is a flexible, cost-effective system that scales with business growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare providers in need of a solution to streamline patient flow, reduce wait times, and enhance overall patient experience

Audience

Businesses and organizations in healthcare, banking, telecom, government, and money exchange seeking a scalable, cloud-based queue management solution to reduce wait times and improve customer experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ACF Technologies
Founded: 2003
United States
www.acftechnologies.com

Company Information

SEDCO
Founded: 1980
United Arab Emirates
sedco.co

Alternatives

Alternatives

Q-Flow

Q-Flow

Q-Nomy
Jonot

Jonot

Jonot Oy
QueueDr

QueueDr

Phreesia

Categories

Categories

Queue Management Supported

Integrations

ActiveMQ Supported
Acuant Supported
Bing Maps Supported
Buru SFTP Server Supported
Drupal Supported
Ellucian Supported
Google Maps Supported
Google Meet Supported
IBM WebSphere Application Server Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Qualtrics XM Platform Supported
SAP CRM Supported
ScriptPro SP Central Supported
Sighthound Supported
Skype Supported
Telerik Test Studio Supported
Vonage Business Supported
Vonage Communications APIs (Nexmo) Supported
Worldpay Supported

Integrations

ActiveMQ Not Supported
Acuant Not Supported
Bing Maps Not Supported
Buru SFTP Server Not Supported
Drupal Not Supported
Ellucian Not Supported
Google Maps Not Supported
Google Meet Not Supported
IBM WebSphere Application Server Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Qualtrics XM Platform Not Supported
SAP CRM Not Supported
ScriptPro SP Central Not Supported
Sighthound Not Supported
Skype Not Supported
Telerik Test Studio Not Supported
Vonage Business Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Worldpay Not Supported
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Claim ACF Technologies and update features and information
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