NextGenSwitchInfosoftbd Solutions
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About
800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively.
The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled.
Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls.
With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows.
The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
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About
NextGenSwitch is a programmable API-driven communication platform designed to revolutionize voice and message communication solutions for businesses of all sizes. This versatile platform integrates a comprehensive suite of communication tools, including PBX, Call Center, and Call Campaign solutions, into a unified and scalable platform.
Designed to streamline operations and enhance customer engagement, NextGenSwitch offers seamless CRM integration for better data management and workflow efficiency. Additionally, it includes a Click-to-Call feature that simplifies outbound calling by allowing users to initiate calls directly from their CRM, website, or other digital platforms.
Features:
Call Routing & AI Based IVR
Voicemail & Call Recording
Extensions & Hotdesk
Campaign and Survey
Automatic Call Distribution (ACD)
Real-Time Monitoring & Analytics
AI Assistant integration
Twilio alike API
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Audience
Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.
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Audience
Companies that need a programmable API-driven SIP softswitch
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version
Not Supported
Free Trial
Supported
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Pricing
Free
Free version available at no cost
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company Information800.com
Founded: 1997
United States
www.800.com
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Company InformationInfosoftbd Solutions
Founded: 2022
Bangladesh
nextgenswitch.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Call Tracking Features
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Not Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Supported
Voice & Data Integration
Supported
VoIP
Supported
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Integrations
AWS AI Services
Not Supported
Facebook Ads
Supported
Gemini
Not Supported
Gemini Enterprise
Not Supported
GoHighLevel
Supported
Google Ads
Supported
Google Analytics
Supported
HubSpot CRM
Supported
Looker
Supported
Make
Supported
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Integrations
AWS AI Services
Supported
Facebook Ads
Not Supported
Gemini
Supported
Gemini Enterprise
Supported
GoHighLevel
Not Supported
Google Ads
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
Looker
Not Supported
Make
Not Supported
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