About
800.com is a business phone and call tracking platform that helps small and growing businesses understand, manage, and respond to inbound calls more effectively.
The platform provides local and toll-free numbers, call tracking, call recording, voicemail, SMS, and detailed call reporting so teams can see where calls come from and how they’re handled.
Businesses use 800.com to track phone leads across websites, ads, social media, and offline marketing, improve response times, and follow up on missed calls.
With integrations for Google Ads, GA4, Meta, Microsoft Ads, and popular CRMs, 800.com connects call data to marketing and sales workflows.
The platform is easy to set up, flexible as businesses grow, and designed to turn phone calls into clearer insights and better customer experiences.
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About
800response provides a comprehensive lead generation, lead tracking, and customer interactions analytics solution to manage top-of-the-funnel lead generating practices, providing focused tracking and targeted lead nurturing of with customer profile data and interaction analytics. Ranging from small and mid-sized businesses to large, multi-location dealer networks and franchise systems, and contact centers, we help businesses across all industries boost and optimize new customer acquisitions and interactions, measure and track campaign performance, and monitor the customer experience. Together, 800response and CallFinder deliver automated transcripts and sentiment analysis on 100% of your customer interactions, allowing you to quickly search calls for specific words and phrases and gather customer sentiment insights to improve CX and retain your best customers, all within one seamless solution. Learn more about CallFinder Speech Analytics from 800response.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses that rely on inbound calls to generate leads, serve customers, and grow revenue.
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Audience
Sales agents and businesses looking for a solution to increase sales and improve productivity
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19 per month
$19 per month if billed annually
$23 per month if billed monthly
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company Information800.com
Founded: 1997
United States
www.800.com
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Company Information800response
Founded: 1990
United States
800response.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Tracking Features
Call Log
Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Not Supported
IVR / Voice Recognition
Supported
Keyword Tracking
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Not Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Not Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
SMS Marketing Features
2-Way Messaging
Supported
Artificial Intelligence
Supported
Contact Management
Supported
Mass Texting
Supported
Message Personalization
Not Supported
MMS
Not Supported
Mobile Coupons
Not Supported
Mobile Keywords
Supported
Polls / Voting
Not Supported
Reporting/Analytics
Supported
Scheduled Messaging
Supported
Shortcodes
Not Supported
Text-to-Win
Not Supported
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Call Tracking Features
Call Log
Not Supported
Call Recording
Supported
Call Routing
Supported
Caller Identification
Supported
Campaign Management
Supported
Conversion Tracking
Supported
CRM
Supported
IVR / Voice Recognition
Not Supported
Keyword Tracking
Supported
Business Intelligence Features
Ad Hoc Reports
Not Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Dashboard
Not Supported
Data Analysis
Supported
Key Performance Indicators
Not Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Supported
Visual Analytics
Supported
Call Recording Features
Archiving
Supported
Call Sharing
Not Supported
Distributed Call Recording
Not Supported
Event Triggered Recording
Not Supported
File Transfer
Not Supported
Instant Retrieval
Supported
On-Demand Recording
Supported
Recording Bookmarking
Not Supported
Scheduled Recording
Not Supported
Screen Activity Recording
Not Supported
Video Call Recording
Not Supported
Customer Journey Mapping Tools Features
Action Management
Not Supported
Attribution Modeling
Not Supported
Behavioral Analytics
Supported
Collaboration
Supported
Customer Profiles
Supported
Data Import / Export
Supported
Predictive Analytics
Not Supported
Surveys & Feedback
Not Supported
Templates
Not Supported
Data Analysis Features
Data Discovery
Supported
Data Visualization
Supported
High Volume Processing
Not Supported
Predictive Analytics
Not Supported
Regression Analysis
Not Supported
Sentiment Analysis
Supported
Statistical Modeling
Not Supported
Text Analytics
Supported
Lead Capture Features
Business Card / Badge Scanning
Not Supported
Dashboard
Not Supported
Data Extraction
Supported
Lead Distribution
Supported
Lead Notifications
Supported
Lead Nurturing
Supported
Lead Qualification
Not Supported
Lead Scoring
Not Supported
Online Forms
Not Supported
Lead Generation Features
Contact Discovery
Supported
Contact Import/Export
Not Supported
Lead Capture
Supported
Lead Database Integration
Supported
Lead Nurturing
Not Supported
Lead Scoring
Not Supported
Lead Segmentation
Not Supported
Pipeline Management
Not Supported
Prospecting Tools
Supported
Visitor Identification
Not Supported
Reporting Features
Customizable Dashboard
Not Supported
Data Source Connectors
Not Supported
Drag & Drop
Not Supported
Drill Down
Not Supported
Email Reports
Not Supported
Financial Reports
Not Supported
Forecasting
Not Supported
Marketing Reports
Not Supported
OLAP
Not Supported
Report Export
Supported
Sales Reports
Not Supported
Scheduled / Automated Reports
Supported
Sales Coaching Features
Assessments
Supported
Audio / Video Conferencing
Not Supported
Built-In Course Authoring
Not Supported
Call Recording
Supported
Gamification
Not Supported
Goal Setting / Tracking
Supported
Learning Plans
Not Supported
Onboarding
Supported
Performance Metrics
Supported
Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Supported
Call Analysis
Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Not Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Supported
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Integrations
Facebook Ads
Supported
GoHighLevel
Supported
Google Ads
Supported
Google Analytics
Supported
HubSpot CRM
Supported
LeadPerfection
Not Supported
Looker
Supported
Make
Supported
Meta Ads
Supported
Microsoft Advertising
Supported
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Integrations
Facebook Ads
Not Supported
GoHighLevel
Not Supported
Google Ads
Not Supported
Google Analytics
Not Supported
HubSpot CRM
Not Supported
LeadPerfection
Supported
Looker
Not Supported
Make
Not Supported
Meta Ads
Not Supported
Microsoft Advertising
Not Supported
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