360 CTI

360 CTI

360 Degree Cloud Technologies
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About

360 CTI is an advanced, AI-powered, Salesforce-native telephony solution that helps you handle every call with precision, automate calling with AI agents, and boost team productivity and efficiency.

About

Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Contact centers and companies who want to improve their overall call experiences

Audience

Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

360 Degree Cloud Technologies
Founded: 2012
United States
360degreecloud.com

Company Information

Fastcall
Founded: 2007
United States
fastcall.com

Alternatives

Alternatives

InGenius

InGenius

Upland Software
InGenius

InGenius

Upland Software
TCMS

TCMS

Total Call Center Management Solutions

Categories

Telephony Supported

Categories

Call Tracking Supported
Telephony Supported

Integrations

Salesforce Supported
Slack Not Supported
Twilio Not Supported
WhatsApp Not Supported

Integrations

Salesforce Supported
Slack Supported
Twilio Supported
WhatsApp Supported
Claim 360 CTI and update features and information
Claim 360 CTI and update features and information
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Claim Fastcall and update features and information