1Tool CRMKörbler GmbH
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Calabrio Workforce ManagementCalabrio
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Related Products
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About
The 1tool CRM Software is a versatile solution, encompassing CRM, ERP, e-commerce, and project management functions. It ensures rapid implementation and adaptability across industries. Key features include robust contact management, mobile access, checklist functionality, and time-saving automation. Notably, contact management enhances customer relationship management. Mobile control offers flexibility, and checklists streamline task management. Automation reduces manual workloads, promoting strategic focus. Furthermore, the software fosters remote team collaboration and allows customization with up to 30 CRM modules. In summary, 1tool CRM is a versatile solution with rapid implementation, adaptable to various industries. It emphasizes contact management, mobility, checklists, and automation, enhancing customer relations and efficiency.
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About
Revolutionize how you manage and empower your workforce. Calabrio WFM’s dynamic cloud and on-premise solutions enable contact centers to plan and manage operations, engage employees and create stellar customer experiences. Combining optimized staffing with employee engagement possibilities, Calabrio WFM enhances visibility, adaptability and performance. Mobile-ready, agent-friendly, meet a solution that unleashes the potential of your organization and people. Our self-service and dynamic scheduling technology will match the dynamism of your operations, fostering a more flexible, desirable working environment that meets the needs of your employees. Incorporate powerful technology into your WFM processes via self-service Agent tools and automated contact center platform connectors to streamline forecast creation, schedule generation and communication processes. Engage employees with timely feedback and gamification tools to foster growth and development, while providing the flexibility.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and organizations of all sizes
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Audience
Contact centers and businesses interested in a professiona solution to drive productivity and enhance the customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€25.00 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKörbler GmbH
Founded: 2002
Austria
www.1tool.com
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Company InformationCalabrio
Founded: 1995
United States
www.calabrio.com/products/workforce-management/
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Categories |
Categories |
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CRM Features
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
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Workforce Management Features
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
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Integrations
Bhivo
Microsoft Outlook
Qmatic Experience Cloud
Qmatic Orchestra
Qwaiting
Thunderbird
WooCommerce
WordPress
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Integrations
Bhivo
Microsoft Outlook
Qmatic Experience Cloud
Qmatic Orchestra
Qwaiting
Thunderbird
WooCommerce
WordPress
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