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About

The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

About

Getting more reviews starts with customer engagement and satisfaction. You work hard to provide the very best product or service to your customers. Let the Ratesight platform help everyone know how great you are. The platform sends a customizable SMS or email message to start the feedback process simply by adding in the customer’s mobile phone number or email address. If you don’t have many customer's contact information, we provide web page integration for lead generation and app support for in-person kiosk needs. Once you have entered your customer into the system, they can then receive ongoing messages for marketing purposes. Your customer is then asked how likely they are to rate your business and refer a friend. This helps them to easily comment on their experience making this process easy for them and for you. Ratings help to increase your presence on the web and give potential customers a positive outlook on what they will experience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Salesforce brands interested in a powerful omnichannel suite

Audience

Customer loyalty platform for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

1440
Founded: 2009
United States
www.1440.io

Company Information

Ratesight
Founded: 2016
United States
ratesight.com

Alternatives

Alternatives

Rize

Rize

Rize Reviews
Symplii

Symplii

Elevatie
Systum

Systum

Systum, Inc.

Categories

Categories

Integrations

Instagram
Salesforce
Salesforce Order Management
TikTok

Integrations

Instagram
Salesforce
Salesforce Order Management
TikTok
Claim 1440 and update features and information
Claim 1440 and update features and information
Claim Ratesight and update features and information
Claim Ratesight and update features and information