12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
12Bot Poli Digital

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Poli Digital:

About

Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Poli Digital:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Poli Digital:

Audience

Small and medium-sized businesses (SMBs) in Brazil and Latin America that sell products or services through WhatsApp and other digital communication channels. Poli Digital is suitable for companies looking to centralize customer conversations, improve sales processes, automate customer service, and manage leads more efficiently. The platform serves organizations across a wide range of industries, including retail, education, healthcare, real estate, professional services, technology, automotive, hospitality, and e-commerce. It is particularly valuable for sales teams, customer service departments, marketing teams, and business owners who rely on WhatsApp as a primary channel for customer communication, lead generation, support, and revenue growth.
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Poli Digital:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
12Bot:

API

Offers API Supported
Poli Digital:

API

Offers API Not Supported
12Bot:

Screenshots and Videos

Poli Digital:

Screenshots and Videos

No images available
12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Poli Digital:

Pricing

$150/month
Free Version Not Supported
Free Trial Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Poli Digital:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Poli Digital:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Poli Digital:

Company Information

Poli Digital
Founded: 2018
Brazil
poli.digital
12Bot:

Alternatives

Poli Digital:

Alternatives

12Bot:
ChatGent

ChatGent

Factoryze
Poli Digital:
12Bot:
UChat

UChat

Smart Link
Poli Digital:
Sanoflow

Sanoflow

Sanodoc Technologies
12Bot:
Poli Digital:
12Bot:
Poli Digital:
WaFlow

WaFlow

WaFlow.io
12Bot:

Categories

AI Chatbots Supported
Poli Digital:

Categories

12Bot:

Integrations

WhatsApp Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Instagram Supported
Model Context Protocol (MCP) Supported
Shopify Supported
WooCommerce Supported
Poli Digital:

Integrations

WhatsApp Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Not Supported
Instagram Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
WooCommerce Not Supported
12Bot:
Claim 12Bot and update features and information
Claim 12Bot and update features and information
Poli Digital:
Claim Poli Digital and update features and information
Claim Poli Digital and update features and information