Best Communications Software for Windows - Page 41
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Compare the Top Communications Software for Windows as of August 2026 - Page 41
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1
Unify OpenScape
Mitel
We’ve learned to communicate in a lot of ways, but when it really counts, we use the tool that matters most, our voice. As part of the Unify OpenScape Enterprise portfolio, Unify OpenScape Voice enables your enterprise to talk—with each other, with your customers, with all your stakeholders, with immediacy and richness. As a stand-alone voice application or integrated with other unified communications applications, Unify OpenScape Voice combines carrier-grade reliability, security, massive scalability (up to 100,000 users per node) and flexible on-premise or cloud deployment with the features your enterprise needs. We seamlessly synchronize voice with mobility, video and web conferencing, chat, messaging, presence, one-number service and more. Embed voice into your business applications. You can even unify your in-place multi-vendor voice network without ripping and replacing it, all with one elegant framework. -
2
Obsurvey
Obsurvey
Obsurvey is a powerful and free online survey maker that helps you create a survey, polls and questionnaires with ease. Try now and check out our premade survey templates and sample questions for all occasions.Starting Price: $7.97/month -
3
Call Accounting Pro
Comm One
Our software can show you who is calling your business and who they are talking to. We can show you who your employees are calling. You will know that salespeople are working hard, that incoming call groups are handling your customer calls, and you can track down calls to or from any customer when a question arises. You can stop worry about who is calling whom. We’ve got that covered for you. Part of the reason why our software is so good is because of our experience in the industry. We’ve been developing Call Accounting Software since 1989 helping many companies just like yours. We understand what information you need from your call reporting, and we know how to give that to you. With our complete online FAQ Help Screens and live or remote technical support, we can make sure your system is meeting or exceeding your expectations. If you ever need technical assistance, we are there for you. -
4
CommsOffice Express
CommSoft Software Solutions
CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out. -
5
OpDecision
OpDecision
One of the most complicated parts of a telecom network is mobile and wireless management. With our experience and tools, you can now handle it with ease. Constantly changing plans, service offerings, and devices create an impossible-to-manage situation—that’s where we come in. Our Portal is a cloud-based telecom management system to view and track your mobile inventory all in one place. View your entire inventory of lines that are linked to your account. Maintain an accurate inventory with an automatic monthly secure transfer of your HR Data. Create tickets for upgrades, ordering new lines, transfers, cancellations, and suspensions. An actionable overview of savings, in-flight tickets, top data users and more. Track your wireless contracts and leverage our industry expertise to get the best renegotiation possible. -
6
Suite Answer Center
CTI Software
Suite Answer Center and The Answer, were designed to allow the Receptionist/CSR to quickly and flawlessly implement a variety of call handling and messaging features with the click of a mouse or function key. CTI software applications, installed on CTI Cloud's Business Hosted PBX platform, is an affordable solution for companies whose clients want their calls answered in a professional and personal manner. CTI Attendant Console was designed for medium to large businesses. CTI Attendant Console's benefits include eliminating lost calls, extending call-holding time and enabling the processing of calls quickly and efficiently. Combining the functionality of a standard PC running Windows 8 or higher, with the secure, state-of-the-art technology of CTI Cloud's Business Hosted PBX platform, is truly a winning combination. -
7
CommandCentral
Motorola Solutions
From call to case closure, our CommandCentral public safety software suite connects all data to create actionable intelligence, eliminates barriers to heighten collaboration and delivers the complete, 360° Incident. In CommandCentral, a unified cloud platform connects all incoming data and accelerates workflows through automation. Applications are consistent, easy-to-use and designed for collaboration and sharing. And intelligent correlation builds the accurate and complete case file as the incident unfolds. We designed CommandCentral in partnership with our customers so that it’s easy to learn and built for collaboration. -
8
VXTracker
Connections
A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively. -
9
First Contact SaaS
First Contact SAAS
First Contact provides powerful agent workflow and call scripting software that optimizes both your inbound and outbound call handling processes. This is based upon workflow and management information tailored to your unique business rules. We support preview and progressive dialling, call blending and full integration to your CRM Systems and contact center services. A powerful and intuitive Workflow-Based Scripting capability that enables an informed Customer conversation and in effect guided scripting software, whilst significantly reducing the cost of training and mitigating business process risk. Collect and report on the outcome of each contact so you can easily understand what is happening in your business. This provides you with the necessary integration with the rest of your business to improve your customers' experience. This means that you get the cloud based call scripting software solution with integration with your exisiting telephony and CRM. -
10
The FTW Transcriber
Tyger Valley Systems
The FTW Transcriber is transcription software that has all the usual features you expect, plus much more! Automatic adding of time-stamps and frames – huge time-saver! Timestamp formatting – add them in the format of your choice. Hotkeys for common transcription phrases like “overtalking” or “unclear”. Range of features including auto-backspace, balance, speed adjuster, etc. -
11
PrettyMay Call Recorder
PrettyMay
TalkHelper Call Recorder for Skype is a well-designed, reliable utility to record your Skype calls in high quality on Windows. Besides, it allows you to save and manage your Skype voicemails and video messages easily, that’s why it has been a Must-have Skype addon for Personal and/or Business use. It offers 7 days FREE trial with NO functional limitations. With TalkHelper’s Skype call recorder, you are able to record Skype video calls as well as screen shares smoothly and professionally, stores in AVI files with XVID codec supported. Unlike other Skype recorders which are actually screen saver, TalkHelper records *inside* into Skype, makes sure every video frame during a Skype video call can be captured and saved, no matter the video is in a normal window, full screen or a floating window. With TalkHelper Skype recorder, saving Skype video messages and voicemails becomes a simple mission, with one click, Skype voicemails and video messages will be saved in media files.Starting Price: $350.00/one-time -
12
Text Lightning
Xequte Software
Finally the solution to Email Overload! Text Lightning, Outlook Power Tools, enables you to clear your overflowing Inbox faster than ever before. Every message you send will be better written and more detailed than if you typed it yourself, because Text Lightning gives you instant access to the text you have used to reply to similar messages in the past. You need only think of the best response to a question once and then reuse it whenever you are asked again. All of the phrases and text snippets you commonly write in your messages can be added with a single click (plain text or formatted). The most relevant items are highlighted and any that do not match the current product or profile are hidden. You can also instantly add a selection of files, embedded images and formatted rich text. With a single click you can search all your past responses to a message or contact. Text Lightning will even warn you whenever you intended to attach a file but forgot to do so. -
13
SimplyFile
TechHit
implyFile includes an advanced artificial intelligence algorithm, which quickly learns about your filing habits and then starts to predict where you will want to move every message. After a brief training period, filing a message to the right folder becomes literally one click. Stop wasting time on drag and drop, SimplyFile instead. Even if you manage your Inbox, sent messages tend to pile up in the Sent Items folder. It does not have to be this way. SimplyFile can prompt to file sent messages as you are sending them, so you keep them as neatly organized as your incoming email.An overflowing and ever-growing Inbox is a constant source of low-level stress. Get back your sanity and sense of control with SimplyFile's filing, cleanup and task tracking features. Let your tidy Inbox give you a smile, not stress. Get started in 10 minutes and feel in control of your mailbox as never before. Simple installer can be used by individual users without admin permissions.Starting Price: $2.99 per user per month -
14
Call Saver Pro
DynaMetric
Call Saver® Pro™ enables you to save, sort, and retrieve recordings of your phone calls on your computer. Great for small or home businesses, individual users, or anyone who wants to keep records of their telephone conversations. Save your telephone conversations directly to your desktop or notebook computer. Immediately e-mail or upload conversations at your discretion, eliminate the need for bulky cassette tapes. File your conversations in folders, or directories on your hard drive or any network drive, for instant access in the field, office, or courtroom. Records automatically and manually. Works with virtually any corded phone and PC. Automatically time & date stamps recorded files. Archive recorded files to any network drive or server. Automatically saves recordings as WAV files. Easy online registration (requires Internet connection). Instant playback of the last minute of a call in progress. Compatible with all Windows operating systems. -
15
OnviCord
OnviSource
Evaluate and optimize the performance of your people, processes, operations and technology. Managers can easily search, download and analyze information anywhere in real time or by using historical data, enabling quick, secure access to recorded interactions. Monitor interactions to aid training and assist agents and employees with quality assurance and policy/script adherence. OnviCord PRO delivers simple, browser-based access to a everything needed to monitor and manage recorded call information quickly and easily. Contact centers with unassigned workstations can associate calls with individuals' logins. Users with assigned privileges can turn the recorder on and off at their desktops. Supports search and playback of exported recordings outside the central server or network. -
16
Navigo Digital Signage
Interactive Touchscreen Solutions
Navigo® is a turn-key solution that includes the software, hardware, enclosure, content design, installation and maintenance. Navigo® software can also work with your existing LED and touchscreens. Navigo® touchless building directory systems & interactive digital signage solutions capture and display information to engage and inform your audience with limitless content possibilities for effective communication. Navigo® Active Signage™ Systems break the boundaries of traditional building directories and static office signage. Turn any screen into your own custom digital sign solution and keep your target audience informed by designing and scheduling a variety of information. With Navigo® the sky’s the limit for what you can display and it’s the reason why we developed TransitAccess® Show real-time feeds on schedules for flights, trains, buses or ridesharing convenient to your site. -
17
ABS 100
AcuraTel
ABS provides a low cost high performance Billing and CDR Processing System that rates Departmental, Agent/Reseller, Carrier, Wholesale, and Retail CDRs while also providing Network, Usage Threshold Alerts, Carrier, and Profit/Loss reports and generating LCR Routing Data along with Comparing Multiple Carrier Rates. The technology used for the ABS 100 is based upon Linux, PostgreSQL, C/C++, Shell Scripts, GTK+, Gnome, Glade, Pro-C, X-Windows and Perl. The product was designed to be used by internal staff of the company and will perform most of its functionality and services automatically once configured. Used for comparing 2 or more Carriers Rates for rate analysis. These reports can also include actual traffic in the analysis to show which carrier mix would provide them the best benefit. -
18
CommuniGate Pro
CommuniGate Software
Our end to end Unified Communications technology begins with the platform CommuniGate Pro. The system enables large scale Unified Communications with open API’s for integration into business applications. CommuniGate Pro scales dynamically to 100’s of millions of accounts. Ideally suitable for “Nation” scale alert systems, multimodal communications within web applications, or compartmentalized high-security network topologies. However, big scale does not mean trade-offs on efficiency or reliability. The platform is extremely agile for resilient applications in military or embedded environments. CommuniGate Pro is approved for governmental agency use in Europe and in the USA. Military, transportation and research center use is legendary for mind bending stability with uptimes like VMS. CommuniGate Pro enables banks to deploy mail to millions of clients for online self care while respecting compliance regulations. The signaling features of the server can be deployed in a hybrid system. -
19
ObserveCTI
Cacti
ObserveCTI™ automates the management process by providing your business a quality assurance tool, which provides business-driven, selective/intelligent voice and data recordings without the need for a proprietary voice logger. All recordings are categorized and stored for later playback directly from your PC, remote location, web or any touchtone telephone. Supervisors have access to multiple sites from their PC and can control auditing from a single location within the enterprise. ObserveCTI™ also provides your contact center supervisors the ability to perform audits on agents using a fully integrated auditing tool. Agents are audited and scored based on your specific criteria defined by your business. With a click of a mouse, the supervisor can listen and audit the recorded calls and screens, simultaneously. At the end of the session the supervisor can make comments, save or forward the audit to the agent or management for review. -
20
Dragon Speech Recognition
Nuance Communications
Putting words to work with AI‑powered speech recognition. Empower your employees to create high‑quality documentation. Save your organization time and money with Dragon Professional Anywhere, AI‑powered speech recognition that integrates into enterprise workflows. Empower attorneys to create high‑quality documentation and save time and money with Dragon Legal Anywhere, cloud‑hosted speech recognition that integrates directly into legal workflows. Enable officers to safely and efficiently meet reporting and documentation demands with this customized solution. Drive productivity at work and create and transcribe documents, short-cut repetitive steps—by voice. Seamlessly create, edit and transcribe legal documents by voice for improved efficiency, costs. Complete documents wherever work takes you with the cloud‑based, professional‑grade mobile dictation solution.Starting Price: $199.99 one-time fee per user -
21
ProfitWatch Call Accounting
Metropolis Technologies
ProfitWatch Call Accounting is an extremely user-friendly call accounting solution designed to meet the needs of the hospitality client. Offering seamless interface with almost any PBX and PMS model, ProfitWatch offers hotels, motels, casinos, resorts, spas, and cruise lines a powerful, simple solution to manage all their calls and so much more. ProfitWatch includes multiple pricing tiers to allow users to run promotional rates for guests and encourage phone usage. Invoices can be pulled on demand, or generated automatically and sent to a printer, saved to a file, or emailed. Receive immediate notification via email, SMS, and screen pop-ups when an emergency call has been placed anywhere on the property. -
22
Calero
Calero
Whether you need help with Telecom, Mobility, SaaS, or a combination of them, manage it all with our singular expense management platform. Visualize, simplify, and optimize your entire technology estate with a single technology expense management solution. -
23
Enghouse Quality Management Suite
Enghouse Interactive
Balancing the goals of the business and the customer is a difficult and ever changing task. To help organizations to provide consistent, quality of service while remaining profitable and efficient. Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement. Delivering high-quality customer service is key to developing a strong brand reputation. In our recent survey, 60% of respondents said that they have stopped doing business with a brand after poor customer service. The benefits are clear for businesses to focus their efforts on delivering superior customer service. -
24
PaperSurvey.io
PaperSurvey.io
PaperSurvey.io is a survey platform focusing on creating surveys for paper-based data collection with automated form processing.Starting Price: $20/month -
25
Swyx
Enreach
Swyx offers you one of the most advanced software-based IP communications solutions on the market. In combination with your existing IP infrastructure Swyx includes all the telephony features you are used to. In addition, you benefit from the numerous advantages of integrated communications and the simple integration of different applications. The use of messaging, rich presence or video communication at every workstation increases productivity in the company. Thanks to real-time communication, interconnecting all processes and employees is measurably and noticeably easier. As one of the first players in the IP telephony and Unified Communications (UC) market, Swyx has more than fifteen years of experience in providing advanced communications solutions. Every stage of our product development benefits from the long-term experience in the development of thousands of communications solutions and functions for mid-sized companies across Europe. -
26
ITK Communications
ITK Communications
ITK Communications offers tailor-made communication solutions from the cloud for every size of company, every need and every requirement. Modern telephone systems are no longer static in your company, but come simply, flexibly and securely from our three German high-security data centers. The modular structure and the relocation of telephony with all features to our data centers enables you to add or debit the desired services on a monthly basis. The big advantage compared to other cloud solutions lies in the diverse selection options of various CTI, contact center & mobility solutions as well as the integration and control of ERP and CRM systems. Updates and upgrades are automatically updated in the background, so that you are always up to date and work at the highest quality level. Thanks to several complete system redundancies, your ITC is optimally protected against failures. -
27
Mediasite
Sonic Foundry
Educate, communicate & collaborate more effectively. Mediasite is the only video platform you need. The most automated & scalable video platform. Mediasite is the most automated and scalable video platform for every aspect of your video deployment. Capture, edit, share, search and manage videos in one secure place. With maximum flexibility in capture and deployment options and the highest quality viewing experience, Mediasite has the most watched content in the space. We also have the most extensive team of video experts to help you achieve your goals. Virtual events: Reimagine your conferences, meetings and events in this video-first COVID world. Mediasite makes it easy to stream and engage your audience from any location – or let our event streaming team handle everything. Not every video is meant for everyone. We get that, so Mediasite gives you the controls to guarantee only authorized users have access. More importantly, it delivers end-to-end protection of your entire library. -
28
Switchboard Meet
Synervoz
Voice messages are automatically transcribed and sent as both text and audio. Having both text and voice means you don’t need to worry about correcting like you do with the mic-input on the keyboard. Push notifications often cause voice messages to flow naturally into two-way conversations. Keep your headphones in and phone in your pocket! We are also working toward a fully conversational user interface, so stay tuned! Having both text and voice means you don’t need to worry about correcting like you do with the mic-input on the keyboard. Push notifications often cause voice messages to flow naturally into two-way conversations. Voice messages are automatically transcribed and sent as both text and audio. Unlike other “listen together” parties, people can actually talk thanks to voice detection and automatic volume adjustment. -
29
CCM Gateway
Crawford Technologies
CCM Gateway is a next-generation solution to the challenges of archiving and managing transactional customer communications. It supports market leading enterprise content management systems as well as document and archiving platforms from Alfresco, Microsoft and IBM. This tool offers universal print-stream archiving and print stream conversion across industries and business applications. It classifies, transforms, indexes, and efficiently stores high-volume documents of almost any kind. The solution supports a wide range of source document formats including AFP, Xerox Metacode, PCL, PostScript and images. Customer Communications and universal print stream archiving across applications, formats and document types. Accepts the widest range of source document formats. Migrate archives to more modern and cost effective platforms. Transform, index and load print streams into platforms like Alfresco and SharePoint with compression rates as high as 95%. -
30
R.E. Communications IP-PBX Premise based
R.E. Communications
R.E. Communications offers an Asterisk based IP-PBX system. These systems support all industry standard SIP phones, with enterprise level features that go from 1 phone to 4000 phones. These systems also support SIP trunking which with the combination of SIP trunks and SIP phones you can replicate the services of a Hosted solution but save on the per seat cost. Typically a 10 phone/seat system can be supported with 4 to 6 SIP trunks which is a savings over the 10 seat cost of a Hosted solution.
